Front Desk Receptionist

We are looking for an outgoing receptionist to join our team. As the first point of contact for patients, the receptionist plays a crucial role in ensuring a positive patient experience and maintaining the efficient operation of our practice. The ideal candidate will be energetic, able to work in a fast-pace environment, be bilingual in English and Spanish, have a good presence and impecable personal hygiene.

Job Responsibilities

· Greet patients warmly and ensure they feel welcome and comfortable

· Manage patient check-in and check-out processes with efficiency and accuracy

· Schedule patient appointments and follow-up visits, coordinating with medical staff as needed

· Answer phone calls and emails promptly and professionally, addressing patient inquiries and scheduling requests

· Verify patient insurance information and collect payments for services rendered

· Maintain patient records and ensure confidentiality of sensitive information

· Assist with administrative tasks such as filing, scanning, and data entry

· Collaborate with medical staff to ensure seamless patient care and workflow

· Contribute to the overall success of the practice by actively participating in team meetings and initiatives

Qualifications

· High school diploma or equivalent; additional certification in healthcare administration is a plus

· Excellent communication and interpersonal skills, with a friendly and professional demeanor.

· Strong organizational and multitasking abilities, with a keen attention to detail

· Proficiency in using electronic medical record (EMR) systems and basic computer skills

· Ability to remain calm and composed in fast-paced environments, prioritizing tasks effectively

· Commitment to providing exceptional patient care and representing the practice with integrity and professionalism

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Retirement plan

Work Location: In person