Regional Facilities Manager

Who We Are

Redwood Communities, Inc. ("Redwood Communities"), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.

Overseeing our Northwest portfolio. Must be based in Seattle, WA.

Benefits

• Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee.
• Employee assistance program (EAP) with 24/7 counseling services.
• 3 weeks of paid time off each year.
• 12 paid holidays each year & 1 floating holiday.

About the Position

The Regional Facilities Manager oversees the maintenance, safety, and operational functionality of a portfolio of residential properties, ensuring compliance with HUD (Department of Housing and Urban Development) regulations and preparation for NSPIRE (National Standards for the Physical Inspection of Real Estate) inspections. This hands-on role requires the ability to perform repairs and maintenance directly, in addition to overseeing onsite teams and external vendors. The Regional Facilities Manager plays a critical role in fostering safe, efficient, and well-maintained living environments. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

Property Maintenance & Operations

• Directly perform maintenance tasks and repairs as needed, including basic electrical, plumbing, HVAC, carpentry, and general building maintenance.
• Oversee maintenance and facility operations across assigned properties to ensure all buildings and amenities are in optimal condition.

Regulatory Compliance

• Ensure all properties meet HUD regulations and are prepared for NSPIRE inspections.
• Stay updated on regulatory changes and integrate them into operational practices.

NSPIRE Preparation

• Develop and execute plans for NSPIRE inspection readiness, conducting internal audits, and hands-on inspections to address potential issues proactively.

Preventive Maintenance

• Implement and oversee preventive maintenance programs, directly addressing issues when necessary, to enhance system reliability and longevity.

Safety & Risk Management

• Perform regular hands-on safety inspections, ensuring compliance with safety standards and proactively identifying and mitigating risks.

Vendor Management

Establish and manage relationships with external vendors and contractors, while also being able to handle emergency repairs or maintenance personally if vendor response times are inadequate.

Budget Management

• Develop and manage regional maintenance budgets, balancing cost efficiency with the need for high-quality, timely repairs. Team Leadership
  • Provide training, guidance, and direct support to on-site maintenance teams, fostering a culture of compliance, safety, and quality service.

Resident Satisfaction

• Respond promptly to resident maintenance requests and handle urgent repairs to ensure a safe, well-maintained, and welcoming environment.

Reporting & Documentation

• Maintain detailed records of maintenance activities, inspections, and compliance documentation, and prepare reports on property conditions and budget adherence.

Knowledge, Skills and Abilities:

• Excellent communication skills.
• Proactive, organized, and adaptable with the ability to manage multiple tasks in a fast-paced environment.
• High level of professionalism, ethics, and integrity.

Qualifications:

• 10+ years of hands-on experience in facilities or property management, including basic repair skills (electrical, plumbing, HVAC, and general building maintenance).
• Strong knowledge of HUD regulations and NSPIRE inspection standards.
• Proficiency in performing a range of maintenance and repair tasks independently.
• Proven ability to manage budgets and control maintenance costs.
• Experience leading and training on-site maintenance teams.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with property management software and MS Office Suite.
• Valid driver's license and ability to travel within the region as needed.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, see, talk and hear. The employee is occasionally required to stand; walk; use hands and fingers; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

• Flexibility to travel to different locations as needed.
• Ability to work inside and outside in various weather conditions.
• Must be able to speak, read and write English in a manner sufficient to carry out duties
• Successful completion of background check
• Must be legally qualified to work in the U.S. meeting I-9 guidelines

Attendance: Position requires on-call status and flexibility to work any hours necessary to complete the job. Work schedules and location assignments are subject to change.

Redwood Communities is an Equal Opportunity Employer.