Front Desk Admin/ Receptionist

Growing, Succeeding and Designing Our Future Together

We are looking for future team members who are excited to make an impact. As an employee-owned company, we are dedicated to the betterment of our clients, our communities, and our employees. Your contribution is key to the quality of service SMA delivers. Throughout your career with SMA, there will be opportunities for you to improve the skills you need to achieve your professional goals. We encourage you to explore innovative ways to develop solutions while collaborating with team members inside and outside the organization by providing the framework for you to find success.

We don't just talk about being client-focused; the engineers, scientists, surveyors, technicians and other professionals at SMA live and breathe it. After all, we are members of the communities we help.

Why Join Us?

• Ownership & Impact: Experience the unique advantage of employee ownership, where your contributions directly shape our company's future.
• Community Focus: We're deeply committed to the communities we serve. Our engineers, scientists, surveyors, and professionals are dedicated to delivering innovative solutions that make a real difference.
• Growth & Development: We invest in your professional growth, providing opportunities to expand your skills and collaborate with a dynamic team.
• Proven Excellence: With a legacy dating back to 1985, SMA is a leading engineering firm, renowned for our commitment to infrastructure, water safety, environmental remediation, and more.

SUMMARY:

Under the supervision of the Office Manager, the Front Desk Admin/ Receptionist assists and provides the support and service operations of the department and manages the administrative tasks. This position is responsible for general office duties associated with managing the reception area for the office, which include answering phone calls and greeting visitors. Provides general office and secretarial/clerical functions and technical assistance.

RESPONSIBILITIES:

• Under general supervision, performs varied duties and assignments involving some judgment in support of managers, tech sectors, client communities, or other departments.
• Day-to-day office administration duties (photocopies, binding, mailing/shipping, supplies etc.)
• Answering and directing phone calls to appropriate staff, attending guests and organizing conference rooms.
• Order and maintains office supplies and equipment.
• Distribute daily mail and packages. Help staff member with mailing packages and postage.
• Booking travel arrangements for employees and manage fleet vehicles.
• As needed basis, works with the project team and supports them with a variety of administrative support tasks.
• Operates computerized word processing systems proficiently.
• Maintain vendor list, negotiate contracts and schedule services.
• Keep track of business certifications and renew them as needed basis.
• Assists in scheduling and confirming meetings for assigned personnel.
• Setting up lunches, managing break room and general tidiness in conference rooms.
• Provide office support tasks such as event planning, ordering supplies, housekeeping tasks and managing guest lists.
• Demonstrates the ability to learn new tasks and develop personally and professionally.
• Has the ability to manage and prioritize multiple assignments.
• Demonstrates continued and progressive knowledge of administrative tasks required for an engineering consultant firm.
• Comply with all applicable safety guidelines and standards.
• Timesheets- Complete personal timesheets in a timely manner with accurate and complete accounting for all activities.
• Clerical duties to include scanning, filing, documentation, and data entry.
• Answer phone inquiries and provide information to clients as requested.
• Treat co-workers and clients with respect and courtesy including good interpersonal skills.
• Able to exhibit high level of confidentiality.
• Maintain professional appearance and demeanor.
• Good interpersonal skills and effective communication.
• Performs other duties as assigned.

SALARY: $18.00-$22.00 (Hourly)

JOB REQUIREMENTS:

• High school diploma or GED required.
• Associates or bachelor's degree in management or science is preferred.
• Minimum of 4 years' related experience or the equivalent thereof.
• Preferred prior experience with an engineering and/or architecture firm.
• Must be proficient in MS Office and multi phone line system.
• Must have a valid driver's license and acceptable driving record.
• Must be able to pass drug and alcohol test.

Please note: We are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without current or future sponsorship.

BENEFITS:

• Health, Dental, Vision, 401K Retirement Plan, Employee Stock Options (ESOP), Life/ADD/Short Term/Long Term Insurance, ID Theft Protection, Voluntary Insurance, FSA, Dependent Care.
• Employee wellness program, employee assistance program, cell phone reimbursement, flexible work schedule.
• Paid Time Off (PTO), Jury Duty Pay.
• Education Reimbursement and Professional dues.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; sit; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may work outside in all weather conditions.
• The employee may work near heavy equipment and is occasionally exposed to vapors, fumes, or airborne particles. General PPE requirements for field work should be anticipated to be OSHA HAZWOPER level D, with occasional elevation to level C. In these exposure situations, the ability to wear and perform work duties in a passive respirator is required.
• The noise level in the office work environment is usually moderate. The noise level on field sites is often loud; the use of hearing protection may be required for extended periods.

Why SMA?
Since 1985, Souder, Miller & Associates has been a leader in providing engineering, survey, and environmental solutions across New Mexico. As the third-largest engineering firm in New Mexico, we pride ourselves on delivering innovative and sustainable solutions to complex challenges, from designing public infrastructure to environmental remediation. Our employee-driven culture fosters a sense of ownership and community where everyone's contribution is recognized and valued.

At SMA, you're not just a team member – you're an integral part of our journey to success, a mentor to the next generation of engineers, and a leader who shapes the future of the communities we serve.

If you're ready to make a lasting impact, drive innovation, and grow with an employee-owned firm, we want to hear from you. Apply now to be part of our legacy.