Front Desk Associate

About Us:

Blue Sky Pediatrics is a growing pediatric practice in Coppell committed to delivering exceptional care with compassion, trust, education, and service. We believe in creating a supportive and positive environment for our patients, families, and staff.

Job Description:

We are seeking a friendly, professional, and reliable Front Desk Associate to join our team. The ideal candidate is organized, detail-oriented, and passionate about helping children and families. Previous experience in pediatrics and bilingual (Spanish-English) skills are highly preferred.

Key Responsibilities:

• Greet and check-in patients in a warm, welcoming manner
• Answer phone calls, schedule appointments, and respond to inquiries
• Verify insurance and collect co-pays
• Maintain accurate patient records and update information as needed
• Coordinate with providers and medical staff to ensure smooth daily operations
• Assist with other administrative tasks as needed

Qualifications:

• High school diploma or equivalent required
• 1+ year of front desk or administrative experience in a medical or pediatric setting preferred
• Bilingual in Spanish strongly preferred
• Excellent communication and customer service skills
• Comfortable with computers and electronic medical records (EMR)
• Ability to multitask in a fast-paced environment

Schedule:

• Full-time
• Monday–Friday, occasional Saturday mornings

Why Join Us:

• Supportive team culture
• Opportunity to make a difference in children's lives
• Growth opportunities within a thriving pediatric practice

Job Type: Full-time

Pay: $ $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Paid time off

Work Location: In person