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Night Auditor
DoubleTree by Hilton
- Orlando, Florida, United States
- Orlando, Florida, United States
À propos
Department: Front Office
Reports To: Front Office Manager / Lead Night Auditor
FLSA: Non-Exempt
Position Overview
The Night Auditor is responsible for overseeing the hotel's overnight front desk operations while completing the nightly financial audit. This position ensures accurate posting of daily transactions, provides exceptional guest service during overnight hours, and maintains a safe and secure environment for all guests and associates.
Essential Job Functions
- Complete nightly audit procedures, balance daily revenue, and generate required accounting and management reports.
- Review and reconcile front desk transactions, resolve discrepancies, and ensure accurate posting of charges and payments.
- Assist guests with check-in, check-out, reservations, and general inquiries.
- Serve as the primary point of contact for guest issues or emergencies during the overnight shift.
- Monitor property safety and security, following hotel protocols for incidents or suspicious activity.
- Prepare the front desk for the morning shift, including reports, key packets, and cash
Compétences linguistiques
- English
Avis aux utilisateurs
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