Office Administrator

Company Description

McGoey Insurance Brokerage has been a trusted, locally owned brokerage in Ontario for over 125 years, serving families and businesses. Since 1900, the company has built a strong reputation based on personalized service, deep local expertise, and long-term client relationships. McGoey Insurance Brokerage prides itself on understanding the unique needs of its clients and offering tailored insurance solutions. With a commitment to excellence, the company has become a cornerstone in its community.

Role Description

We are seeking a
full-time, on-site Office Administrator
to join our team in
Tottenham, Ontario
. This position is
Monday to Friday, 9:00 a.m. to 5:00 p.m.
, and requires in-office attendance.

The Office Administrator plays a key role in supporting daily operations and ensuring a smooth, professional experience for both clients and team members. This role involves a mix of administrative support and client-facing responsibilities, including managing phone and email communications as well as assisting clients during in-office visits.

Job Responsibilities

• Serve as a primary point of contact for clients by answering incoming phone calls and responding to emails in a timely manner
• Support brokers and the internal team by preparing renewal packages, insurance documentation, cheques, etc. for mailing and courier pickup
• Review, file, and manage incoming documentation by ensuring all materials are scanned, recorded, and uploaded to client accounts, and notifying brokers when client-related paperwork has been received
• Process insurance claim reports by uploading claim notices, creating new claims as necessary, updating existing files, and closing claims as required
• Take client payments and generate invoices in accordance with company procedures, maintaining accurate and up-to-date financial records
• Assist with general administrative duties to support efficient office operations

Requirements:

• Proficiency in English (written and verbal)
• Experience with Microsoft 365 (specifically Word and Excel)
• Comfortable working with office software and Google Workspace (Docs, Sheets, etc.)
• Previous experience in an administrative or office role is considered an asset, but not required

Skills:

• Excellent communication skills, with the ability to interact professionally and confidently with clients in a front-facing role
• Strong team player with the ability to collaborate effectively and support colleagues as needed
• Effective time management, with the ability to prioritize tasks and meet deadlines
• Ability to multitask and remain organized in a fast-paced work environment
• High attention to detail, ensuring accuracy and consistency in all work

Benefits

• 3 Weeks Paid Vacation
• 5 Paid Sicks
• Medical and Dental Coverage

HOW TO APPLY

Interested candidates are invited to submit their application via
LinkedIn
or by emailing their resume and cover letter to Please include the subject line:
"Office Administrator Application – (Your Name)"
.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.