data analytics manager

Requisition No:

Agency: Children and Families

Working Title: DATA ANALYTICS MANAGER - SES

Pay Plan: SES

Position Number:

Salary: $85,000 - $95,000

Posting Closing Date: 01/19/2026

Total Compensation Estimator Tool

Job Title: Data Analytics Manger- SES

Position Number:

Department of Children and Families-Office of Quality and Innovation

Location: DCF Headquarters Office-2415 N. Monroe St., Tallahassee FL, 32303

Open Competitive

Anticipated Salary: $85,000 - $95,000/yr (SES). Salary based on qualifications and experience. Current employees will be compensated in accordance with the DCF salary policy.

**This is not a remote position. The selected candidate must work from DCF Headquarters in Tallahassee, FL. **

**This position requires occasional (20% - 30%) statewide travel. **

What you will do: The Department of Children and Families' Office of Quality and Innovation serves as a catalyst for elevating performance statewide to support positive outcomes for Florida families. The Data Analytics Manager plays a critical role in strengthening service delivery by leveraging data, analytics, and reporting to inform decision making and drive measurable improvements.

In this role, the Data Analytics Manager will work with internal teams and external partners to develop, carry out, and review data informed strategies that support state and federal goals. The position helps ensure the Department has reliable data, useful insights, and the tools needed to guide decisions and improve outcomes for the children and families we serve.

How you will make an impact:

This position leads a data analytics team, leveraging qualitative and quantitative data to support decision making across the Department. Core duties include:

• Leading and managing the Data Analytics Team, providing guidance, support, and quality oversight of all data projects, and ensuring adherence to data governance standards.

• Overseeing and supporting data analytics and research projects that improve performance across multiple social service programs.

• Analyzing both qualitative and quantitative program and performance data to identify trends, systemic strengths and gaps, root causes, and opportunities for improvement, and presenting findings in clear, actionable ways.

• Developing and providing training to staff across the enterprise to improve data analytic capabilities and promote data literacy.

• Collaborating with program staff to develop performance metrics, dashboards, and data tools for monitoring and decision making.

• Designing survey and case review tools, deploying sampling methodologies to ensure adequate representation, and measuring inter-rater reliability to ensure consistency in findings.

• Preparing clear and accurate reports and presentations for internal and external stakeholders with recommendations for improving performance, including recommendations for policy and practice changes.

Qualifications:

• Master's degree in statistics, social services, public administration, business management, or a related field, or equivalent work experience is preferred

• Four years of supervisory experience directly supervising three or more employees or equivalent experience overseeing project teams

• At least four years of experience in a data analyst role, including extracting and managing large data sets, performing advanced statistical analyses, and developing dashboards to visualize performance metrics

• At least four years of experience presenting findings and recommendations to executive audiences

• Experience working in a health and human services setting is preferred

• Ability to work at a physical office location and travel occasionally to complete work assignments

• Preferred certifications include Lean Six Sigma, Certified Public Manager, and certifications in data analysis or analytics software (e.g., SQL, Tableau, Power BI, Python, R)

• Experience in implementing data governance practices and ensuring data accuracy, consistency, and reliability

• Experience designing surveys and case review tools, applying sampling methodologies, and measuring inter-rater reliability

• Experience leading data initiatives and developing processes or training to improve analytic capabilities across teams

Knowledge, Skills, and Abilities:

• Lead and manage a data analytics team, providing guidance, mentoring, and quality oversight

• Analyze large and complex qualitative and quantitative data sets to identify trends, root causes, and actionable insights

• Develop and maintain dashboards, performance metrics, and monitoring tools to support decision making

• Design survey instruments, case review tools, and apply appropriate sampling methodologies, including measuring inter-rater reliability to ensure consistency

• Ensure data accuracy, consistency, and reliability across multiple sources and reporting systems

• Translate complex data into clear, actionable recommendations for program, policy, and practice improvements

• Prepare clear, concise, and visually effective reports and presentations for internal and external stakeholders, including executive leadership

• Collaborate with internal and external stakeholders to design analytic solutions and performance improvement strategies

• Apply research and analysis to inform organizational policy, practices, and program improvement initiatives

• Develop and deliver training to improve data literacy and analytic capabilities across the enterprise

• Apply knowledge of statistical modeling, data visualization, and analytic software (e.g., SQL, Tableau, Power BI, Python, R)

• Demonstrate knowledge of data governance principles, data quality, and validation practices

• Lead enterprise-wide data initiatives while managing competing priorities effectively

• Communicate effectively with both technical and non-technical audiences

• Apply knowledge of performance management concepts, program evaluation, and health and human services operations

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.