Sr. Intelligent Automation Support Developer

W2 only, no C2C, must be authorized to work in the US (both now and in the future).

Sr. Intelligent Automation Support Developer (Direct Hire) - Hybrid in Oshkosh, Wisconsin. Apply now for this opportunity at Carex

Carex is partnering with a global manufacturing partner
to hire a Support-Focused Intelligent Automation Developer with a strong background in UiPath and Microsoft Power Platform. This role is essential to keeping automation environments stable, secure, and continuously improving. The ideal candidate is a technically skilled, proactive problem solver with a passion for automation support, strong communication skills, and relevant certifications. U.S. citizenship is required for this role.

Location:
Hybrid – 3 days on-site, 2 days remote per week. Preferred location is Oshkosh, WI, but candidates near Frederick, MD; McConnellsburg, PA; or Hagerstown, MD will also be considered.

What You'll Do

• Serve as the first line of technical support for production automation issues across UiPath and Microsoft Power Platform.
• Monitor, triage, and resolve production incidents within defined SLAs, providing timely updates and thorough root-cause analysis.
• Own the incident management lifecycle, including stakeholder communication and post-incident reviews.
• Develop and maintain SOPs, runbooks, and knowledge articles to support consistent operations.
• Administer UiPath Orchestrator and Power Platform environments, including roles, DLP policies, asset management, and runtime capacity.
• Drive compliance by enforcing governance across secrets, connectors, credentials, and access controls.
• Utilize Azure DevOps or Git-based tools for version control, CI/CD pipelines, and solution release management.
• Implement small enhancements and performance improvements across automations and workflows.
• Identify reliability risks and champion continuous improvement through reusable components and health-check automation.
• Ensure security and audit readiness through adherence to SOC controls and data protection practices.
• Collaborate with Internal Audit, IT, and Cybersecurity for access reviews and evidence collection.
• Support business users through training, best practices, and effective communication during incidents and planned maintenance.

What You'll Bring

• 4+ years of hands-on experience supporting UiPath and Microsoft Power Platform (Power Automate, Power Apps, Dataverse).
• Strong technical troubleshooting skills, especially in integrations (APIs, REST/SOAP), authentication, and data issues.
• Familiarity with UiPath Orchestrator, Power Platform Admin Center, and governance best practices.
• Proven experience with ITIL-aligned processes and ITSM tools (e.g., ServiceNow or Jira Service Management).
• Working knowledge of Azure DevOps, Git, solution packaging, and release management practices.
• Effective communication and storytelling abilities, especially in technical scenarios.
• Self-starter attitude with a proactive, go-getter mindset and passion for intelligent automation.
• Preferred Certifications: PL-400, PL-500, PL-600, and relevant UiPath credentials (Developer Associate, Professional, or Solution Architect).
• Bonus: Experience in manufacturing, IA Centers of Excellence, performance tuning, and secure credential management.

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.