General Manager

Job Summary

We are seeking an experienced and dynamic *General Manager* to oversee the daily operations of our farm- to- table restaurant. The ideal candidate will possess strong leadership skills, extensive management experience in the food industry, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring safety standards, controlling inventory, and maintaining operational efficiency across all departments. The General Manager will play a pivotal role in shaping the guest experience, driving sales, and fostering a positive work environment.

Responsibilities

• Manage the FOH of a well established restaurant with 200 seats in summer and 100 in winter.
• Oversee staff training, development, and performance evaluations to ensure high standards of customer service and operational excellence.
• Manage inventory control, including ordering supplies, monitoring stock levels, and minimizing waste. (Food inventory, supplies and staffing are handled by the executive chef.)
• Ensure compliance with food safety regulations and maintain cleanliness standards across all areas.
• Handle the Toast POS system for accurate cash handling and transaction processing.
• Develop and implement strategies to increase sales and improve overall guest satisfaction.
• Coordinate shift management, scheduling staff shifts efficiently to meet business needs.
• Monitor financial performance, including budgeting, cost control, and revenue management.
• Conduct interviews and participate in hiring processes to maintain the best possible team.
• Maintain a positive working environment by fostering teamwork, leadership, and effective communication among staff members.
• Manage and promote catering events, banquets, and special functions as needed.
• Monitor social media and web site. Make suggestions to keep things up to date and suggest responses to public comments. (technical aspects are handled by others).

Qualifications

• Proven management experience in the food service industry, preferably within fine dining establishments.
• Extensive knowledge of food and beverage safety standards.
• Experience with Toast POS; cash handling expertise required.
• Strong background in inventory control and budgeting.
• Demonstrated leadership skills with experience in staff training & development, supervising teams, and managing shifts effectively and sensitively.
• Exceptional customer service skills with a focus on hospitality excellence.
• Ability to oversee multiple departments including bar operations, FOH staff and some catering, and banquet services.
• Excellent communication skills with experience in interviewing and team management.
• Leadership qualities that inspire staff engagement while maintaining high standards of food quality and safety. This position offers an exciting opportunity for a motivated leader passionate about the food industry to make a significant impact within our organization by delivering outstanding guest experiences through effective management practices.

Job Type: Full-time

Pay: $70, $90,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person