Event Operations Coordinator

About DC Urban Oasis

Founded in 2021, DC Urban Oasis (DCUO) is an experience-driven hospitality and lifestyle brand built on community and connection. From intimate supper clubs and cocktail experiences to boutique rentals and curated goods, we create spaces where stories are shared through culture, craft, and conversation.

Today, DC Urban Oasis has evolved into a multifaceted hospitality company offering short- and long-term rentals, curated cocktail experiences, private events, and our signature 
DC Supper Club
— an intimate dinner series featuring Michelin-trained chefs, multi-course menus, elevated ambiance, and meaningful dialogue.

Across all offerings—from supper clubs to corporate gatherings—our focus remains the same: 
to craft elevated, authentic experiences that bring people together through exceptional hospitality
.

We are seeking a 
dynamic, customer-experience-oriented, highly detailed Event Operations Coordinator
 to join our growing team. The ideal candidate is agile, energetic, low-ego, deeply reliable, and holds a personal standard of excellence in everything they do.

Role Overview

The 
Event Operations Coordinator
 will play a critical role in ensuring seamless execution of DCUO events and experiences. This is an on-the-ground operator who thrives in dynamic environments, communicates with clarity and warmth, and obsessively manages details. You will work closely with the Cofounder and COO, serving as day-of onsite support, logistical lead, and guest experience ambassador across our event portfolio.

This is a part-time 
contract role
 with variable hours based on event needs. Strong candidates may be considered for expanded responsibilities or future conversion.

Key Responsibilities

Event Execution & On-Site Support

• Serve as the primary day-of onsite coordinator for assigned events.
• Oversee event setup, breakdown, staffing check-ins, vendor arrivals, and overall event flow.
• Manage guest check-in, guest support, and ambiance/flow throughout the event.
• Troubleshoot onsite issues calmly, professionally, and efficiently.
• Ensure compliance with safety, insurance, and venue standards.

Pre-Event Coordination

• Develop event timelines, run-of-show documents, checklists, and logistical plans.
• Coordinate pickups/drop-offs of rentals, equipment, décor, and event materials (must have reliable transportation), including grocery procurement.
• Create, prepare, and setup event signage and printed materials as needed.
• Manage communication with chefs, mixologists, vendors, and internal partners.
• Support digital guest engagement: confirmations, reminders, post-event follow-up, etc.

Post-Event & Operations

• Oversee event breakdown and ensure all rentals and supplies are returned.
• Conduct pre- and post-event evaluations and document opportunities for improvement.
• Coordinate receipt collection, invoicing needs, and operations documentation.
• Maintain and update internal event trackers and booking systems.

Communication & Guest Experience

• Maintain a high standard of written and verbal communication, adhering to brand standards — elevated, intentional, community-centered, and operationally sharp.
• Serve as a customer experience liaison for guests before, during, and after events.
• Represent DCUO with professionalism and hospitality at all times.

Qualifications

REQUIRED

• Exceptionally high attention to detail—nothing gets past you and you take feedback well.
• Excellent written and verbal communication skills.
• Ability to independently and proactively manage timelines, roadmaps, and end-to-end event logistics.
• Strong customer service orientation and ability to engage diverse audiences.
• Ability to work evenings/weekends depending on event schedules.
• Reliable transportation for pickups/drop-offs and venue support.
• Ability to multitask, stay organized, and manage shifting priorities.
• Calm, flexible, and solutions-oriented when challenges arise.
• Prior experience in event coordination, hospitality, or operations.

PREFERRED

• Experience with Canva or similar design tools.
• Familiarity with booking platforms, CRMs, or event management systems.
• Background in hospitality, culinary events, luxury service, or operations.

Why Join DCUO?

• Be part of a rapidly evolving hospitality brand rooted in culture, craft, connection, and creativity.
• Gain hands-on experience across intimate dinners, curated cocktail experiences, immersive private events, and corporate gatherings.
• Work directly with Michelin-trained chefs, makers, creators, and an engaged community of guests.
• Opportunity to grow with a brand expanding into new experiences, new spaces, and new markets.