Demand Planning Director
- Richmond, Virginia, United States
- Richmond, Virginia, United States
À propos
About The Role…
The
Demand Planning Director
is a senior strategic leader responsible for shaping and executing the global demand planning agenda. Reporting to the SVP Planning & Fulfillment, this role ensures the development of robust, data-driven demand plans that align with commercial strategies and financial objectives with a clear consumer and customer focus. The Director leads a high-performing international team of demand planners and portfolio planners and plays a pivotal role in the company's Demand Planning process, driving forecast accuracy, process maturity, and cross-functional alignment.
This role requires a strategic leader with exceptional stakeholder management skills—particularly with senior Commercial leadership—and a proven ability to influence across functions to deliver business-critical outcomes. As a member of the Global Planning & Fulfillment Leadership Team, the Director contributes to the broader transformation of our end-to-end planning capabilities.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Strategic Leadership: Own and evolve the global demand and portfolio planning strategy, ensuring alignment with commercial, financial, and operational goals.
- Global Team Leadership: Lead, coach, and develop a diverse international team of demand and portfolio planners across all commercial categories, fostering a high-performance culture and cross-regional collaboration.
- Stakeholder Engagement: Act as the primary planning interface with senior Commercial stakeholders, ensuring demand plans reflect market dynamics, promotional strategies, and growth ambitions.
- S&OP Excellence: Lead demand planning inputs into the S&OP process, ensuring seamless integration with supply planning and financial forecasting.
- Forecast Accuracy: Champion continuous improvement in forecast accuracy through advanced analytics, scenario planning, and collaborative forecasting techniques.
- Innovation & Capability Building: Drive the maturity of demand planning processes, tools, and talent. Lead the adoption of digital planning solutions (e.g., o9) and embed best practices across regions.
- Governance & Performance: Establish and monitor KPIs, health checks, and compliance metrics to ensure process discipline and performance transparency.
Qualifications
- Master's degree in Supply Chain, Business, or a related field with strong analytical foundations (e.g., Statistics, Econometrics, Operations Research)
- 10+ years of progressive experience in demand planning or supply chain, with at least 3 years in a senior leadership role managing global teams
- Deep expertise in demand planning systems and tools (preferably o9), ERP (SAP), and advanced Excel
- Demonstrated success in leading cross-functional planning initiatives and improving forecast accuracy in complex, matrixed environments
- Exceptional leadership presence with the ability to influence at all levels
- Strong business acumen with a strategic mindset and financial fluency
- Excellent communication, facilitation, and interpersonal skills
- Analytical rigor and a data-driven decision-making approach
- Resilient, proactive, and adaptable in a fast-paced, global environment
- Proven ability to lead remote, multicultural teams across time zones assuring a high people engagement
- Ability to travel up to 30% internationally
Success Criteria
- Sustained improvement in forecast accuracy and demand planning KPIs
- Strong cross-functional alignment and trust, particularly with Commercial and Finance
- Effective leadership of the global demand planning team, with high engagement and performance
- Tangible contributions to S&OP maturity and planning process excellence
- Clear, actionable insights and reporting that drive strategic decisions
WHAT'S IN AN OFFER?
As a colleague at Scandinavian Tobacco Group, you will receive a comprehensive compensation package as a generous benefits package.
- Comprehensive Health Care, Vision & Dental Plan
- Flexible Spending
Compétences linguistiques
- English
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