ABA Clinic Administrator

Kind Behavioral Health is a leading provider of Applied Behavior Analysis services in North Carolina and Georgia, dedicated to improving the lives of children with autism spectrum disorder ("ASD"). We provide life-changing treatment to children with ASD, providing outstanding quality care, and delivering exceptional clinical outcomes, in an environment in which all are encouraged to THINK BIG, HAVE FUN, DO GOOD, and BE KIND . We deliver treatment through individualized care plans, and target socially significant behaviors, enabling the clients we serve to lead more independent, fulfilling lives. 

Position Overview:  

We are looking to add a Clinic Administrator in our Durham, NC clinic location (625 Morehead Ave, Durham, NC to assist with scheduling, patient services, administrative tasks, and ensuring a smooth clinic workflow. This is an entry-level position with a great opportunity for growth. The ideal candidate is energetic, organized, self-motivated, and is able to work comfortably without continuous oversight. The Clinic Administrator will support with scheduling and serve as the face, the voice, and first impression at KBH. The Clinic Admin supports the clinic community through planning social events and maintaining a clean and safe environment for our clients and team members.  

• Entry-level position.  
• Experience in customer service  
• Some office experience; up to a year of office experience preferred. 
• Experience working with children strongly preferred. 
• Must be comfortable working with children with special needs.  
• Highly organized, self-motivated individual with the ability to work comfortably without continuous oversight
• Proactive and entrepreneurial self-starter, with the ability to handle multiple projects in parallel
• Unwavering focus on customer service and delivering an unparalleled client experience.
• Team player with the ability to work in a fast-paced environment with a solution-oriented mindset
• Strong proficiency with Microsoft Office (Microsoft Word, Excel, and Outlook)
• Able to lift at least 25 pounds.

• Serve as the face, the voice, and first impression of KBH 
• Be the initial point of contact with families seeking in-clinic ABA services or in-home services nearby 
• Greet clients at the front desk in a professional and friendly manner 
• Ensure that all persons entering clinic maintain HIPAA-required confidentiality and Sign-in upon entering 

• Manage email