Pool Server

Overview
It is the responsibility of the Pool Server to serve food and cocktails to guests in various areas of the Pool in a courteous and professional manner. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Maintain uniform appearance according to established guidelines.
• Adhere to policies and procedures and health and liquor laws.
• Know locations of all Golden Nugget outlets and services available to guests.
• Greet and converse with guests to suggest or receive food and cocktail order.
• Use suggestive selling techniques.
• Order and serve food and cocktails to guests according to established guidelines.
• Clean and organize Service Bars to Beverage Department standards.
• Prepare and stock drink garnishes.
• Picks up dirty plastic ware and ashtrays from assigned station and return them to the Service Bar.
• Complete assigned side work.
• Follow established procedures for comps.
• Relay all guest compliments and complaints to the manager on duty.
• Assist with maintaining a neat, clean and safe working environment.
• Turnover/Takeover station according to established procedures.
• Complete special projects as requested by Food and Beverage management.

Qualifications
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum six months experience required, preferably in a high volume pool environment.
• Must have basic food and beverage serving knowledge.
• Must have good people skills and a well-groomed appearance.
• Must speak, read, write and understand English.
• Constantly standing, eye/hand coordination, handling, wrist motion, hearing, speaking, seeing, reading, and bending.
• Constantly walking up to distances of 500 ft. during shift.
• In certain sections able to walk up and down stairs.
• Working in an outdoor environment and fluctuating cool and hot temperatures
• Read, write, and speak English in order to communicate with guests and employees.
• Obtain a Health Card, Alcohol Awareness Card, and Union Referral Slip
• Minimum age requirement is 21
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer:
The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Tipped Position
This position earns tips