Medical Receptionist

Join Kansas City's leading eye care team At Discover Vision Centers, we believe teamwork and compassion are the foundation of delivering exceptional patient experiences. We are currently hiring a Front Office Patient Coordinator to join our dedicated team of professionals who share one focus: providing outstanding care to every patient.

As the first point of contact for our patients, you play a vital role in ensuring a smooth, welcoming, and professional experience. This position is perfect for someone who enjoys patient interaction, thrives in a fast-paced environment, and takes pride in accuracy and customer service.

• Greet and check in/out patients in a professional, courteous manner
• Accurately collect patient demographic, insurance, and billing information
• Verify insurance coverage, obtain authorizations, and file insurance claims
• Schedule patient appointments and manage medical records
• Collect co-pays, deductibles, and balances; deliver contact lenses when applicable
• Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations
• Assist with opening and closing the clinic, ensuring readiness for daily operations
• Collaborate with physicians, management, and staff to support efficient clinic flow

Hours: Monday–Friday, 8:00 AM – 5:00 PM. Flexibility to open early or stay late based on clinic needs.

Requirements:

• Strong communication and organizational skills
• Excellent customer service and patient rapport
• Basic computer proficiency and accurate data entry skills
• Ability to maintain confidentiality and adhere to HIPAA regulations
• Previous experience verifying insurance preferred
• Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients

We value work-life balance and want our employees to thrive both personally and professionally. Our comprehensive benefits package includes:

• Health, dental, and vision insurance
• 401(k) retirement plan with employer match
• Generous Paid Time Off (PTO) program
• Ongoing training and opportunities for growth
• A supportive, collaborative work environment

If you have a passion for helping patients, enjoy working in a professional healthcare setting, and want to be part of a respected leader in eye care, we encourage you to apply. Join Discover Vision Centers and help us continue shaping the future of patient care in Kansas City.