Manager, Risk

Manager, Risk & Insurance (HR Title: Insurance Risk Specialist II) - (RIS

Description

Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas – the dynamic center of one of the nation's fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Position:

This role is an on-campus, in-person position.

The Manager, Risk & Insurance (HR Title: Insurance Risk Specialist II) reports to the Director of Risk Management & Insurance and is responsible for managing the Workers' Compensation Program, Auto/SCUV Program, and the Certificates of Insurance Program, as well as maintaining the RMIS system. This role ensures that claims intake and processing practices align with compliance requirements and support the institution's overall risk management objectives.

Essential Functions:

• Manage Workers' Compensation Program. Receive, process and file Workers' Compensation claims with carrier. Coordinate Return to Work program. Main point of contact for workplace injuries, claims and investigation.
• Manage Auto/SCUV program. Receive and process auto claims and file with carrier as needed. Manage auto training compliance, oversee MVR checks. Reconcile Auto/SCUV inventory.
• Manage and maintain data within the Risk Management Information System (RMIS) related to insurance, claims, property schedules and other data as needed.
• Implement and manage Certificates of Insurance and Bond Programs. Oversee coordination of current vendors, bond holders, Certificates of Insurance and bond renewals.
• Support insurance renewal activities, including data collection and updates for schedules of values and exposures.
• Receive and provide administrative coordination for general liability and property claims, including first-party and third-party incidents.
• Compile loss runs and contribute to internal operational reports related to insurance, claims and loss control programs.
• Assist in verifying insurance compliance with university contract requirements.

Qualifications

Education and Experience:

Bachelor's is required.

A minimum of 3 years of experience is required.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Response to potential incidents may be required at any time. This individual may be called in during the day, night, weekends, or even while on vacation—though such occurrences are rare.

Ability to manage time effectively, generate and present appropriate metrics and reports, and maintain accurate and complete records for compliance is essential.

Prior experience with workers compensation, auto, property and general liability claims management is required.

Knowledge of insurance policy management, processing and tracking of claims, and associated finances is required.

Ability to give informative and compelling presentations is required.

Workers' Compensation Adjuster License, ARM, AIC, or related certifications preferred.

Proficiency in Microsoft Office Suite, including PowerPoint for presentations and training, is required.

Experience with database management software is preferred.

Physical and Environmental Demands:

Physical:

• Bend
• Crawl
• Reach above shoulders
• Sit for long periods of time
• Squat
• Climb
• Handle objects (dexterity)
• Kneel
• Stand
• Walk for long distances
• Carry/lift over 50 lbs.

Environmental:

• Exposure to excessive noise
• Around moving machinery
• Exposure to marked changes in temperature/or humidity
• Exposure to dust, fumes, gases, radiation, microwave
• Drives motorized equipment
• Work in confined quarters

Deadline to Apply:

Open until filled

EEO Statement

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Compliance, Risk and Legal

Organization: Risk Management

Schedule: Regular

Shift: Staff

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Dec 9, 2025, 4:49:50 PM