IDD - Market Development Representative

Overview:

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it's the center of health, care coordination, and Meaningful Moments that transform lives.

We're seeking an IDD Market Development Representative who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities:

What You'll Do:

• Build relationships with key referral sources - including support coordinators, case managers, social workers, and healthcare professionals - who help guide families and individuals with IDD in choosing home care services.
• Identify and pursue new business opportunities in your territory, including emerging or underserved markets, with a focus on the unique home care needs of the IDD community.
• Represent Help at Home at community events, disability-focused programs, advocacy group meetings, and partner gatherings to increase visibility and referral growth.
• Educate partners about the benefits of home care services and the unique ways we support individuals with IDD and their families.
• Collaborate with internal teams to ensure clients and referral partners experience smooth, effective, and timely service.

Qualifications:

What You'll Bring:

• 3+ years of business development, community outreach, or referral-based sales experience - home care, human services, or healthcare experience strongly preferred.
• Knowledge of Pennsylvania's IDD service and support systems - including Medicaid waiver programs, support coordination organizations, and related state or regional structures is required.
• Familiarity with referral networks such as disability service agencies, support coordination organizations, Medicaid waiver programs, or local community-based disability providers is highly valuable.
• A self-starter who excels at building relationships, thrives in mission-centered work, and brings creativity to developing partnerships in new or underserved spaces.
• Exceptional communication, empathy, and critical thinking skills.
• Willingness to travel regularly within your assigned region.

Education and Experience:

• High school diploma or GED required. Bachelor's degree preferred. Additional relevant degrees or credentials a plus.
• At least three (3) years of previous experience, with demonstrated success, in roles focused on business growth. This may include, but is not limited to, sales, talent recruiting,