Vice President – Client Experience Platform

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. 

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About the Role: 

We are seeking an experienced and innovative Vice President to join our Client Experience Platform team, with a strong focus on Private Assets and Real Assets. This leadership position will be crucial in implementing and delivering digital workflow solutions that enhance our clients' web experience across the CitcoOne platform, specifically for Private Equity, Real Estate Funds, and other Private Asset classes.
Working closely with the Senior Vice President of Client Experience Platform, this role will transform traditional client interactions into seamless digital experiences tailored to the unique complexities of Private Assets and Real Assets products, while maintaining consistency across other business lines such as Hedge Funds and Fund of Funds.

This role combines deep understanding of private asset client workflows with digital transformation expertise to create efficient, user-friendly solutions that streamline interactions and improve operational efficiency. The VP will collaborate with business stakeholders and technical teams to design and implement digital workflow opportunities that elevate the client experience for institutional investors and private asset managers.
This position reports to the Senior Vice President of Client Experience Platform.