Engine Field Service Technician

We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in Fort McMurray, AB.

This will be a 14x14 rotational shift (work is dispatched from the Fort McMurray branch) part of a mobile team supporting various sites

You will make an impact in the following ways: 

• Engages customers in a courteous and professional manner.
• Anticipates and ensures prompt and efficient attention to customer needs
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
• Coaches on preventative maintenance activities and basic repairs completed by customer employees
• Escalates unresolved issues to more experienced On-Site Technicians and/or Supervisor 
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. 
• Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation 
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.