Front Desk

Nuself Medspa and Cosmetic Surgery is seeking an organized and personable Front Desk / Patient Coordinator to be the first point of contact for our patients. This role is key to creating a positive and professional experience from check-in to check-out.

Education:

Minimum of a High School diploma or equivalent.

Experience:

Preferably 2+ years of experience in a high-volume medical practice.

DUTIES:

• Greet and assist patients and other guests in a professional, friendly, hospitable manner.
• Accurately and efficiently record and update patient information in an electronic medical record (EMR).
• Cleaning and staging of lobby throughout the day.
• Process cash and credit co-payments/deductibles payments.
• Scheduling and coordinating appointments.
• Complete appointment confirmations.
• Consolidate/Report all payments made to practice each day and submit to manager for review.
• Patient interaction via phone, email and face to face
• Coordinating with various staff to ensure patient requests are handled appropriately and timely.
• Maintain and track front end office supply inventory.
• Rooming patients and taking vital signs.
• Perform other duties as assigned.

JOB KNOWLEDGE, SKILLS AND ABILITIES:

• A positive and energetic attitude, service and team orientation. A desire to contribute to building and maintaining a great organization, inspiring team members.
• Possess excellent organizational skills.
• Ability to communicate effectively, balance multiple tasks, set priorities, and solve problems.
• Strong proficiency in Microsoft software products such as OneDrive, Word and Excel.
• Prior experience using EMR strongly preferred.
• Must have reliable, independent transportation in order to travel to various locations during any given shift.
• Ability to operate a computer and basic office equipment.
• Ability to operate a multi-line telephone system.
• Skill in answering a telephone in a pleasant and helpful manner.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, employees and the public.
• Must be well organized and detail oriented.
• Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations
• Sitting and standing associated with a normal office environment.
• Occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• It is necessary to view and type on computer screens for prolonged periods of time.

Requirements:

• Previous front desk or administrative experience in a medspa, clinic, or similar setting- Strong communication and customer service skills

• Knowledge of scheduling software and basic computer skills

• Professional appearance and demeanor

Benefits:

• Competitive pay and growth opportunities

• Positive, team-focused work culture

Job Type: Full-time

To Apply: Submit your resume to

Application Questions you have requested that Indeed ask candidates the following questions:

• How many years of cash handling experience do you have?
• How many years of customer service experience do you have?
• How many years of medical office experience do you have?

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Work Location: In person