Direct Care Staff

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do To Change Lives
Under direct supervision of the Team Leader, Direct Care Staff provide support and case management for members served with a Developmental Disability and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

Shifts Available
AM Shifts (7:00am-3:00pm):

• Full-Time Friday-Monday; days off Tuesday, Wednesday, Thursday (32 hours, 0.8 FTE)

PM Shifts (3:00pm-11:00pm):

• Full-Time Friday-Monday; days off Tuesday, Wednesday, Thursday (32 hours, 0.8 FTE)

Expected starting wage is $21.49 or $23.87 if you have RBT, DSP 1, and DSP 2 certifications. Telecare provides pay differentials of 5% for AM Weekends, 6% for PM Weekdays, 11% for PM Weekends, 10% for NOC Weekdays, and 15% for NOC Weekends.
What You Bring To The Table (Must Have)

• High School Graduation or G.E.D.
• Active driver's license and willingness to transport clients in a company vehicle
• Six months of prior experience providing direct care and special services to persons with developmental disabilities
• Complete the required training for the Registered Behavior Technician (RBT) certification within 6 months of initial employment and obtain RBT certification within twelve months of initial employment or be a Qualified Behavior Modification Professional and maintain credential through employment
• Within one year of employment, all direct care staff shall complete both segments of Direct Support Professional (DSP) competency-based training course including the competency tests or pass the department-approved challenge tests applicable to both training segments. Proof of prior successful completion of both training segments and competency exams will meet this requirement

What's In It for You*

• Paid Time Off for Full-Time Employees
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit:

Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Telecare Palmview House in Anaheim, CA - Enhanced Behavioral Supports Homes (EBSHs) are adult residential facilities. EBSHs provide 24-hour non-medical care in a homelike setting to individuals with developmental disabilities with challenging behaviors who require additional supports, staffing, and supervision. The homes have unique characteristics and offer person-centered planning, positive behavior supports, trauma-informed care, and other services and supports which are beyond what is typically available in other community-based homes.

EOE AA M/F/V/Disability

• May vary by location and position type

Full Job Description will be provided if selected for an interview.

Registered Behavioral Tech, RBT, ABA, DSP, Direct Support Professional, Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker