Store Manager

Job Summary
We are seeking a dynamic and experienced Store Manager to oversee daily operations at our retail location. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail management. This role involves managing staff, ensuring exceptional customer service, maintaining inventory accuracy, and driving sales growth to meet business objectives. The Store Manager will play a pivotal role in creating a positive shopping environment and fostering team development.

Responsibilities

• Lead and supervise store staff, including hiring, training, and performance evaluations
• Oversee daily store operations, ensuring adherence to company policies and procedures
• Manage inventory control, stock replenishment, and merchandising to optimize product presentation
• Handle customer inquiries, resolve complaints, and ensure high levels of customer satisfaction
• Implement sales strategies to achieve revenue targets and promote store promotions
• Oversee cash handling, POS transactions, and payroll processing with accuracy
• Coordinate purchasing activities and manage vendor relationships for inventory procurement
• Conduct employee orientation sessions and facilitate ongoing training & development programs
• Monitor store metrics and prepare reports on sales performance, inventory levels, and staffing needs
• Maintain organized store environment with effective merchandising and stocking practices
• Ensure compliance with safety regulations and maintain a secure shopping environment

Experience

• Proven management experience in retail or grocery store environments with supervisory responsibilities
• Strong background in retail sales, inventory management, and merchandising strategies
• Demonstrated leadership skills with experience in team management and employee development
• Proficiency in POS systems, cash handling, bookkeeping, and retail math principles
• Excellent communication skills; bilingual or multilingual abilities are a plus for diverse customer engagement
• Experience with marketing initiatives, pricing strategies, and promotional activities
• Familiarity with budgeting, purchasing processes, and administrative tasks such as payroll and recordkeeping
• Prior assistant manager or supervisory experience preferred; demonstrated ability to lead teams effectively
• Knowledge of wireless sales or grocery store operations is advantageous but not required

This position offers an opportunity to lead a vibrant retail team while fostering a welcoming shopping environment. Candidates should demonstrate strong organizational skills, effective time management, and the ability to motivate staff towards achieving store goals.

Education:

• Associate (Required)

Ability to Commute:

• Euclid, OH Required)

Work Location: In person