À propos
The Inside Sales Representative acts as the internal first line contact for assigned customer accounts. They are responsible for general and specific tasks related to the effective execution and support of the end-to-end sales cycle processes through account management and data analyzation. This position requires the following functions to meet customers' needs: sales, expediting, quoting, and quality assurance. Work to meet all established Key Performance Indicators (KPI's) Always represents the company professionally and courteously. Partners with Sales team to ensure account retention through seamless customer support, resource orchestration, and order fulfillment troubleshooting Data entry, quote support, record management, researching activities, logistics (communication with warehouse), shipment scheduling, etc. via defined processes Effective management of all customer's master data (IE: shipping conditions, contract pricing, customer contact information, CRM data, prior day invoicing, order entry etc.) Proactively drives account management while executing tasks to support the sales process and move opportunities forward. Collaborates professionally with cross functional teams to identify and resolve customer issues. Work to improve customer VMI program: add, change and delete items, and drive efficiency to improve service & profitability. Follow company guidelines to establish selling prices and profit margins. Actively research profitability concerns. Supports in preparing continuous improvement reviews for our customers. Work with established reporting tools for inventory review and new item additions. Manage customer portals for demand, quote requests, and corrective actions Maintains and builds customer relationships to become a trusted consultative advisor Read and decipher customer prints to provide accurate customer quotes Recommend and identify internal process improvements. Respond timely to requests via all modes of communication (IE: phone, fax, email or chat) Up sell products and services through weekly sales or company promotions. Performs other duties, as assigned. Bachelor's Degree Preferred. High school diploma/GED Minimum 3 - 5 years customer service/inside sales or related experience Intermediate to Advanced experience in Microsoft Outlook, Word and PowerPoint. Advanced Excel skills. SAP skills are advantageous. Must be able to read and analyze customer purchase orders, drawings and vendor-supplied reference material. Intermediate Level This is a Contract to Hire position based out of Greenwood, IN. The pay range for this position is $26.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) This is a fully onsite position in Greenwood,IN. This position is anticipated to close on Jan 30, 2026.
Compétences linguistiques
- English
Avis aux utilisateurs
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