Clinic Administrator

We are a busy and friendly rehabilitation clinic looking for a highly experienced Clinic Administrator to join our team. The ideal candidate has a strong background in rehab clinic operations, understands the flow of multidisciplinary healthcare settings, and can manage a fast-paced front desk with confidence and professionalism.

Key Responsibilities

• Greet and assist patients with bookings, cancellations, and general inquiries
• Manage daily scheduling using the Universal Scheduling System
• Handle billing for patients with extended health benefits
• Process motor vehicle accident (MVA) and insurance-related claims accurately
• Communicate with insurers, adjusters, and third-party payers
• Support clinicians with administrative and operational tasks
• Maintain a clean, organized, and welcoming front desk environment

Requirements

• Significant experience working in a rehabilitation clinic (physiotherapy, chiropractic, massage, or similar)
• Strong proficiency with the Universal Scheduling System
• Advanced understanding of extended health billing and MVA/insurance claim procedures
• Process motor vehicle accident (MVA) and insurance-related claims accurately
• Prepare, submit, and follow up on assessments and treatment plans for MVA clients
• Excellent communication, problem-solving, and customer service skills
• Strong attention to detail and ability to multitask in a busy clinical environment
• Ability to work independently with minimal supervision

What We Offer

• Supportive and collaborative team environment
• Comprehensive training and orientation for clinic-specific protocols
• Opportunities for growth within the clinic
• Competitive compensation based on experience

If you are dependable, motivated, and bring solid administrative experience in healthcare, we'd love for you to join our team.

This role offers an opportunity to lead a dynamic physiotherapy clinic dedicated to delivering outstanding patient care through effective practice management. The successful candidate will be instrumental in maintaining operational excellence while fostering a positive environment for staff and patients alike.

Please note: Applicants without prior experience in physiotherapy clinic administration and MVA billing will not be contacted for an interview.

How to Apply:
Please submit your resume and a brief cover letter outlining your relevant experience.

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 20 – 35 per week

Work Location: In person