Sales Coordinator

SupremeX is looking for a motivated and detail-oriented
Sales Coordinator
to join our team in a replacement role within the
printing industry
. This position supports Sales by building strong, trustworthy relationships with our customers and ensuring a smooth flow of information from order to delivery.

The
Sales Coordinator
is responsible for responding to customer inquiries in a courteous, knowledgeable, and timely manner, processing orders and transactions, and coordinating internally with multiple departments to ensure customer requirements are met. You will play a key role in following contract terms, company policies, and ensuring customer satisfaction throughout the entire order fulfillment process.

What You'll Do:

• Build and maintain strong relationships with clients by understanding their needs and expectations
• Respond promptly to customer inquiries related to orders, delivery, specifications, and expediting
• Process customer transactions such as orders, releases, and returns accurately
• Monitor and follow up on orders through our ERP system to ensure timely delivery
• Communicate and enforce sales contract terms and company policies
• Collaborate closely with internal teams including production, logistics, and quality

What You Bring:

• Associate's degree or equivalent experience, ideally in printing, packaging, or manufacturing
• 2+ years of customer service or coordination experience in a B2B or manufacturing environment
• Strong organizational and multitasking skills in a fast-paced setting
• Excellent written and verbal communication skills
• Proficiency in MS Office; Microsoft Dynamics AX is an asset
• Strong problem-solving skills and attention to detail

Why Join Us:

• Step into a well-established
  role
  with strong support and training
• Enjoy
  great progression and career development opportunities
• Work in a collaborative, fast-paced, and customer-focused environment

NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager.

SupremeX is committed to employment equity and equal opportunity in compliance with all applicable Federal, Provincial, and State legislation in both Canada and the United States. We recruit and promote individuals based on merit and without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable law.

We welcome and encourage applications from qualified women, men, visible minorities, Indigenous peoples, persons with disabilities, and other underrepresented groups. If you require an accommodation during the recruitment process, please let us know.