Senior Network Services Analyst

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements

About the role

We're looking for a Senior Network Services Analyst to join our growing team

What you'll do here:

• Network Architecture & Design:
• Develop and maintain network architecture leveraging Cisco Meraki MX, MS, and MR platforms

• Lead SD-WAN deployments and VPN architecture for secure, resilient connectivity

• Operations & Troubleshooting:

• Perform advanced diagnostics and resolve complex LAN/WAN/Wi-Fi issues

• Monitor network performance and implement proactive improvements using Meraki Dashboard and analytics tools

• Security & Compliance:

• Collaborate with security teams to enforce firewall policies, segmentation, and Zero Trust principles

• Ensure compliance with internal standards and regulatory frameworks

• Documentation & Standards:

• Maintain accurate network diagrams, SOPs, and configuration baselines

• Contribute to continuous improvement of network governance processes

• Leadership & Mentorship:

• Provide technical guidance to junior analysts and cross-functional teams.

• Act as a subject matter expert for Meraki technologies within the organization

• Working Conditions:

• Standard office environment with occasional travel to branch sites
• Hybrid work model (2 days in office/week)
  Participation in on-call rotation for critical incident response

What you bring to the table:

• Bachelor's degree in computer science or information technology, or related field or equivalent experience
• Minimum 10 years of progressive experience in enterprise networking
• Extensive hands-on expertise with Cisco Meraki solutions (MX, MS, MR)
• Strong knowledge of routing/switching protocols (BGP, OSPF, VLANs, QoS)
• Experience with SD-WAN, VPN, and cloud-managed networking
• Familiarity with network security technologies (firewalls, IDS/IPS, SASE)
• CCNP or Higher
• Meraki CMNA/CMNP strongly preferred
• Analytical problem-solving and decision-making
• Ability to manage large-scale, multi-site projects
• Strong communication and stakeholder engagement skills
• No Canadian work experience required however must be eligible to work in Canada

We thank all applicants for their interest, but only those selected for an interview will be contacted.

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink Visit our new dedicated Webpage .

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference