Full-time Office Manager

Overview

Founded in 1996, Families First is a non-profit organization that provides person-centered services for individuals living with developmental disabilities. Our services aim to promote independent living, enhance self-esteem, and cultivate community membership through caring and respectful relationships.

Families First in Bennington is hiring a Full-time Office Manager and Electronic Health Record (EHR) Assistant. Pay is $25/hour. Training for this position will occur in both Brattleboro and Bennington Vermont.

Tasks will include:

• Manage daily office operations and provide a welcoming front desk environment to ensure smooth functioning
• Assist with scheduling, payroll, data entry and tracking requirements.
• Assist with interviewing and hiring paperwork completion as needed.
• Work with Aris Employees and conduct monthly petty cash review & reports
• Provide EHR/online platform training to employees as needed. This includes answering staff billing questions in a timely manner through our helpline.
• Represent the agency positively through incoming/outgoing communications, including phone calls, emails, mail, and online billing meetings.
• Manage office supplies: Keep track of inventory, order necessary supplies and stationery.
• Organize and keep all employee files up to date.
• Maintain confidentially and a professional approach.
• Assist with setting up eligible employees for health insurance, workers compensation, and other as needed requests.
• Assist with coordinating meetings, appointments, and travel arrangements. Help resolve conflicts by referring to our agency's existing policies and protocols.
• Potentially set up and close the programming/office space.

This role requires a strong work ethic, a welcoming attitude, and dependability. We are looking for someone who is a team player, who feels comfortable not only sitting independently behind a desk, but also with meeting new people and being with our self-advocates as needed. This role is an opportunity to be part of a growing organization committed to helping others.

Requirements for the role:

• BA or Associates degree in related field like business administration
• More than a year of experience in an administrative, customer service, and/or human resources role.
• Be familiar with Department of Labor and Vermont Laws
• Experience navigating online forms and utilizing Excel, Microsoft platforms, and Google applications. *Experience with Carelogic/qualifacts is recommended but not required.
• Must be collaborative, communicative, and respectful.
• Must demonstrate leadership, conflict resolution, and organizational skills.
• Reliable transportation.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person