Cricket Wireless Store Manager #188

Store Manager – Cricket Wireless (Spacetel LLC)
Job Type: Full-Time
Compensation: Hourly + Monthly Performance Bonuses
Locations: Multiple Store Locations Available
About Spacetel
Spacetel LLC is one of the fastest-growing Cricket Wireless Authorized Retailers. We are dedicated to delivering exceptional customer experiences and supporting our teams through strong leadership, training, and development. We are seeking an experienced and driven Store Manager to lead one of our high-performing retail locations.
Position Overview
The Store Manager is responsible for driving sales results, maintaining operational excellence, and developing a strong, motivated team. This role requires excellent leadership, communication, and a commitment to delivering an outstanding customer experience.

Key Responsibilities
Sales & Customer Experience

• Lead the store in achieving monthly sales, accessory, and performance targets

• Ensure every customer receives a superior, solution-focused experience

• Coach and develop team members on sales techniques, product knowledge, and store standards

Operations Management

• Oversee daily store operations, including opening/closing routines and cash management

• Ensure compliance with Spacetel policies and Cricket Wireless operational guidelines

• Manage inventory processes such as receiving, audits, merchandising, and stock control

• Maintain a clean, organized, and visually appealing store environment

Team Leadership

• Recruit, train, and develop store associates

• Conduct performance reviews, set goals, and address performance challenges

• Build and promote a positive, collaborative, and high-energy work environment

• Create weekly staff schedules and ensure proper coverage

Administrative & Reporting

• Complete daily, weekly, and monthly reports accurately

• Monitor KPIs and implement improvement strategies when needed

• Ensure proper documentation of timecards, sales logs, and operational records

Qualifications

• 1–2 years of retail management or leadership experience required

• Strong communication and leadership abilities

• Demonstrated success in meeting or exceeding sales goals

• Strong problem-solving and conflict-resolution skills

• Ability to thrive in a fast-paced environment

• Comfortable using basic computer systems and POS software

• Bilingual English/Spanish is a strong plus

What We Offer

• Competitive hourly pay

• Monthly performance-based bonuses

• Opportunities for advancement within Spacetel

• Paid training and ongoing leadership development

• Supportive and team-focused company culture

• Discounts on wireless services and accessories

Schedule

• Full-time role

• Weekend availability required

• Flexible scheduling based on business needs

Equal Opportunity Statement
Spacetel LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and making employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.

Job Type: Full-time

Pay: $ $18.50 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person