Infrastructure Systems Analyst III

Position Information

Working Title of Vacant Position

Infrastructure Systems Analyst III

Job Type

Full Time

Posting Type

Public

Number of Vacancies

1

Department

INFORMATION TECHNOLOGY

Division

IT TECH SUPPORT

Requisition Number

Number of hours worked per week

40

Work Schedule

Monday – Friday; 8:00am – 5:00pm
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location

Chesapeake, VA

Position Driving Requirement

O - Occasional

Pay Grade

GE21

Pay Basis

Semi-Monthly

Advertised Salary

$89,000-$129,000; Depending on Qualifications and Experience.

Job Description

Join the Team That Keeps Chesapeake Running

The City of Chesapeake's Department of Information Technology Enterprise Operations Program is seeking an exceptional Infrastructure Systems Analyst III to lead the next generation of our enterprise IT environment. This senior technical role is perfect for a forward-thinking architect who enjoys solving complex challenges, guiding talented engineers, and shaping a modern, resilient infrastructure for a dynamic municipality.

What You'll Do

As our lead technical architect and hands-on implementor, you will design, build, maintain, and analyze IT enterprise infrastructure systems across a broad and sophisticated environment. Your work will span on-premise and Cloud datacenters, enterprise networking, endpoint engineering, telephony platforms, and disaster recovery operations.

You will supervise and coordinate high-performing teams of Network, Systems, Communications, and Endpoint Engineers, partnering closely with other IT units and City departments to deliver reliable, secure, and innovative solutions. Your leadership will directly support Chesapeake's CARES values while ensuring exceptional service delivery across our virtual and physical platforms.

Your Impact

In this role, you will

• Serve as the technical lead for all datacenter, domain, network, telephony, audio visual, firewall, and endpoint management services.
• Oversee day-to-day operations for Network Communications, Systems Engineering, and Endpoint Engineering team.
• Provide full-spectrum support and solutions from level zero through level three in a diverse and modern environment.
• Lead major improvements and one-off technical implementations that move the Enterprise forward
• Architect systems that ensure seamless computing, networking, and communications experiences across the organization
• Collaborate across IT to meet evolving business and operational needs
• Champion innovation, lifecycle management, change management, and continual service improvement
• Foster a supportive environment that encourages teamwork, professional development, and excellent customer service

Who You Are

You bring a deep understanding of enterprise infrastructure systems, a strategic mindset, and the ability to guide and inspire technical teams. You thrive in a fast-moving environment where collaboration is key and every day brings new opportunities to elevate IT services across the City. You are a hands-on leader with the technical expertise to solve problems and the people skills to build trust. Most importantly, you are ready to be a champion for positive change across the Enterprise.

The Infrastructure Systems Analyst IIIcandidate must have the following qualifications:

• Demonstrated experience leading, supervising, and guiding staff responsible for IT infrastructure solutions ensuring high performance of technical systems and service delivery meeting requirements of technical systems for an IT Enterprise. Proven ability to lead teams that deliver reliable, responsive support, and drive a culture of continuous improvement.
• Experience directly or indirectly leading an IT infrastructure support team with technical responsibilities in support of an IT Enterprise.

In lieu of the team lead requirement, the candidate may have:

• Experience relating to two (2) of the following IT arenas: Datacenter and Domain Services, Network Engineering, Telephony Technologies, Storage and Backup Platforms, Firewall Engineering, Virtual Desktop Infrastructure, Audio Visual Engineering, or Endpoint Engineering.
• Experience architecting IT infrastructure solutions, IT customer service, using IT Service Desk ticketing systems, change management, IT technology systems refreshes and the lifecycle thereof, IT cross-functional matrixed environments, and IT continual improvements.
• Experience coordinating the activities of technical team members.
• Experience multi-tasking and working on several infrastructure projects simultaneously; Experience with IT vendor management
• Experience using an IT Service Desk ticketing system as a foundation of IT customer service.
• Experience with hardware and software inventory management to include 3rd party warranties and working with other IT Teams and vendors in a matrixed environment.
• Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs.
• Relevant IT certifications preferred.

The City of Chesapeake offers an exceptional range of benefits.

Required Qualifications

VOCATIONAL/EDUCATIONALREQUIREMENT: Requires any combination of education and experience equivalent to a bachelor's degree in computer science or a closely related field.

EXPERIENCEREQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of related, full-time equivalent experience.

SPECIALCERTIFICATIONSANDLICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).

SPECIALREQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Previous lead or supervisor experience with strong technical skillset.

Posting Detail Information

Job Open Date

11/21/2025

Job Close Date

12/05/2025

Open Continuous

No

Special Instructions to Applicants

This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check.

This position is eligible for a sign-on bonus, if applicable.

Overall Physical Strength Demands

Overall Physical Strength Demands

L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing

Occasionally- Up to 1/3 of the time.

Sitting

Continuously- 2/3 or more of the time.

Walking

Occasionally- Up to 1/3 of the time.

Lifting

Rarely- Less than 1 hour per week.

Lifting Amount

Exerting up to 20 to 50 lbs

Carrying

Rarely- Less than 1 hour per week.

Carrying Weight

Exerting up to 20 lbs

Pushing/Pulling

Rarely- Less than 1 hour per week.

Pushing/Pulling Weight

Exerting up to 10 lbs

Reaching

Rarely- Less than 1 hour per week.

Handling

Rarely- Less than 1 hour per week.

Fine Dexterity

Rarely- Less than 1 hour per week.

Kneeling

Rarely- Less than 1 hour per week.

Crouching

Rarely- Less than 1 hour per week.

Crawling

Rarely- Less than 1 hour per week.

Bending

Rarely- Less than 1 hour per week.

Twisting

Rarely- Less than 1 hour per week.

Climbing

Rarely- Less than 1 hour per week.

Balancing

Rarely- Less than 1 hour per week.

Vision

Continuously- 2/3 or more of the time.

Hearing

Continuously- 2/3 or more of the time.

Talking

Continuously- 2/3 or more of the time.

Foot Controls

Rarely- Less than 1 hour per week.

Machines, Tools, Equipment and Work Aids Used

Desktop Computing System

Protective Equipment Required

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards

N = Never

Chemical Hazards

N = Never

Electrical Hazards

N = Never

Fire Hazards

N = Never

Explosives

N = Never

Communicable Diseases

N = Never

Physical Danger or Abuse

N = Never

Other

If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust

N = Never

Extreme Temperatures

N = Never

Noise and Vibration

N = Never

Fumes and Odors

N = Never

Wetness/Humidity

N = Never

Darkness or Poor Lighting

N = Never

Primary Work Location

Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures

Rarely- Less than 1 hour per week.

Emergency Situations

Rarely- Less than 1 hour per week.

Frequent Change of Tasks

Occasionally- Up to 1/3 of the time.

Irregular Work Schedule/Overtime

Rarely- Less than 1 hour per week.

Performing Multiple Tasks Simultaneously

Frequently- From 1/3 to 2/3 of the time.

Working Closely with Others as Part of a Team

Continuously- 2/3 or more of the time.

Tedious or Exacting Work

Occasionally- Up to 1/3 of the time.

Noisy/Distracting Environment

Rarely- Less than 1 hour per week.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

No.

Professional References

Please provide contact information for professional references.

Minimum Requests

0

Maximum Requests

4