Coordinator Communication Services

GENERAL SUMMARY:

Under the general supervision of the Supervisor for Communication Services performs collective data base administration, HFHS pager acquisition, distribution, billing, and maintenance, and customer orientation for communication equipment and services provided.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Administers and maintains data bases for: American Messaging System pagers, People Alert Messaging System pagers, IntelliDesk and IntelliSpeech Integrated Operator System, Henry Website Directory, HFHS Printed Directory, On-Call Scheduling, Answering Service Protocols, Emergency Notification, Call Accounting, and Spectralink wireless distribution.
• Performs HFHS pager acquisition, programming, distribution, routine diagnostics, and customer in-service training.
• Reviews, reconciles and processes pager invoices for