Sales Advisor
XL Jobs
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Our client is an established and growing lifestyle fashion brand known for timeless design, natural fabrics, and an elevated customer experience. With a strong retail and online presence, the business combines thoughtful product design with a calm, welcoming store environment. They are seeking a Sales Advisor who is customer-focused that takes pride in delivering personalised service and representing a brand built on quality, style, and care.
Requirements Your Responsibilities:
Providing all customers with excellent customer service whether by phone, email, or face to face.
Ensuring you have a full understanding of our brand strategy and of the current range.
Awareness of new products, styles, fits and fabric qualities.
Confident in assessing the customer’s need and making product recommendations where applicable.
Tactful and authoritative customer product and styling advice.
Responsibility for ensuring all customer sales and returns and store and customer deliveries are professionally managed in line with store procedures.
Ability to deal with delicate customer issues.
Confident in using IT systems.
Awareness of the company store procedures and sales targets.
Confidence with Website / till, logistics functions.
Excellent and confident telephone etiquette.
Maintaining store visual merchandising standards.
Replenishing stock and keeping the shop floor clean and tidy.
Assisting with deliveries and stock recalls.
Being responsible for own H&S and ensuring H&S processes are followed in store.
Communication of customer feedback to the buying and merchandising teams.
Benefits Employee Benefits:
23 days annual leave + 8 bank holidays and a day off to celebrate your birthday
Discretionary annual bonus scheme
Staff uniform
Generous Staff Discount of up to 40% off and Sample Sales
Generous Friends and Family Discount
Company Pension Scheme
Regular team events
Real Living Wage Employer
Key Information
Location: NRBY Clothing 129 Kings Road, London
Contract type: 5 Days / Full time 35 hours
This is a Monday to Sunday role based at our Kings Road store
Hours 10 am to 6pm Monday to Saturday 11 to 5 pm Sundays
Salary: Dependent on experience = £23k to £25k full time dependent on experience
They are an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Minorites, LGBTQ+ candidates and individuals with disabilities are encouraged to apply.
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Compétences linguistiques
- English
Avis aux utilisateurs
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