Front Desk Coordinator

The following position is for employment with:

Greenbelt Oral & Facial Surgery

7525 Greenway Center Dr. Ste109, Greenbelt MD 20770

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Answer and manage a high volume of incoming calls in a professional, courteous manner
• Schedule, confirm, and adjust patient appointments and surgeries
• Create and update patient accounts accurately in our system
• Check patients in/out, post payments, and process treatment plans efficiently
• Coordinate with surgeons and clinical staff to ensure seamless patient care
• Maintain patient confidentiality and comply with HIPAA and office policies
• Provide an exceptional experience for every patient interaction — both in person and over the phone

MINIMUM QUALIFICATIONS

• High school diploma or equivalent (required)
• 2+ year of dental, oral surgery, or medical office experience (required)
• Excellent phone and communication skills
• Experience with dental or medical software (e.g., OMSVision, Dentrix, Open Dental)
• Strong attention to detail, organization, and multitasking ability
• Dependable, professional, and team-oriented
• Bilingual (English/Spanish) a plus, but not required