Communications Specialist

At CAAT, we're passionate about what we do. And it shows
 

Here, you'll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn't just feel different at CAAT. It is different. We're one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we're just getting started. Driven by core values and a shared purpose, we're fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we'd love you to be a part of it.
About the Role:

The Communications Specialist, Employer Communications plays a key role in strengthening and scaling CAAT Pension Plan's employer communications as onboarding grows in volume and complexity. This role equips employers with clear, segmented, and practical content to help navigate their transition to CAAT, engage employees, and build early trust in the Plan.

Working closely with internal partners, the Communications Specialist turns complex pension information into plain-language, accessible, and easy-to-use content across digital and email channels. This role helps modernize onboarding communications through repeatable templates, customized materials, and improved targeting by employer type, sector, size, and administrative capacity.

As the Newest Member of our Team, You Will:

• Quickly assess employer needs and recommend practical communication strategies, asking the right questions and turning insights into actionable plans—all with professionalism.

• Transform complex pension details into clear, user-friendly content for emails, toolkits, FAQs, and onboarding materials.

• Customize communications for different employer types and sizes, designing content that fits real HR and payroll environments.

• Work closely with internal teams to gather input, balance priorities, and align messaging while building trust and momentum.

• Guide employers through change with structured communications that reduce uncertainty and build confidence, anticipating employee questions.

• Apply brand voice and editorial standards consistently, knowing when to simplify, escalate, or clarify in a regulated setting.

• Develop and refine templates and onboarding assets to support scale, reduce rework, and speed up delivery during busy periods.

To Succeed, You Bring:

• 3–5 years of relevant experience in communications (preferably in employer, B2B, member/customer communications, or regulated environments).

• College Diploma or University Degree in Communications, Journalism, Marketing, Public Relations, English, or a related field (or equivalent experience).

• Demonstrated ability to write and structure content that makes complex topics clear, practical, and engaging for non-expert audiences.

• Experience developing content across multiple formats and channels (email, web/portal, newsletters, toolkits, decks, FAQs).

• Working knowledge of accessibility and UX-informed writing (clear structure, scannable content, inclusive language).

• Experience in pensions, benefits, insurance, financial services, or another regulated industry is an asset.

• Bilingualism (English/French) is an asset.

The target hiring salary for this position is $71, $83, Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate's experience, skills, and qualifications relevant to the role.

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers. 

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We're incredibly proud of our people and the remarkable impact they have as catalysts for change. We're committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you'll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We've built a lively environment where creativity and open communication thrive. It's why we're consistently recognized as one of 'Canada's Most Admired Corporate Cultures', one of 'Greater Toronto's Top Employers', and one of the 'Best Places to Work'.
• Work that Truly Matters. You're giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
   

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at or call Human Resources at for assistance.