Front Desk Associate

Job Summary:

We are seeking a highly organized and patient-focused individual to join our team as our Front Desk representative. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring a positive experience for all visitors to our establishment.

Duties:

• Greet and welcome guests in a friendly and professional manner

• Check them in and get their insurance eligibility

• Answer phone calls and respond to inquiries in a timely manner

• Assist patients with check-in/check-out processes

• Handle patient complaints or concerns with patience and professionalism

• Maintain accurate records and ensure confidentiality of personal information

• Process payments and maintain cash handling procedures

• Coordinate with other departments to ensure smooth operations

• Maintain cleanliness and organization at the front desk area

Skills:

• Proficiency in using computer systems and software applications

• Knowledge of medical coding, HIPAA regulations, and patient care procedures (preferred)

• Familiarity with medical billing processes (preferred)

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize tasks effectively

• Attention to detail and accuracy in handling patient information

• Ability to remain calm under pressure and handle difficult situations professionally

Join our team and enjoy a competitive salary along with benefits such as paid time off, and opportunities for career growth. Apply now to be part of our dynamic team

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person