Front Desk Admin

Job description:

About us

Lifeline Professional Counseling is licensed as an outpatient treatment facility with 6 locations throughout the valley. Lifeline specializes in evidence based and trauma informed techniques for mental health and addiction counseling.

Full time, Monday - Friday, 10am-7pm

**Duties**

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct phone calls to the appropriate department or individual
• Provide accurate information to callers and visitors regarding company services and policies
• Schedule appointments and manage calendars for staff members
• Maintain a clean and organized front desk area
• Receive and distribute mail, packages, and deliveries
• Assist with administrative tasks such as filing, photocopying, and data entry
• Handle customer inquiries and provide excellent customer service
• Assist with other clerical duties as assigned

**Requirements**

• Previous experience in a similar role preferred (e.g., front desk receptionist, dental receptionist, medical office clerk)

• Excellent communication and interpersonal skills

• Strong computer literacy, including proficiency in Microsoft Office Suite - Attention to detail and strong proofreading skills

• Ability to multitask and prioritize tasks effectively

• Professional appearance and demeanor
• Ability to maintain confidentiality of sensitive information

Please note that this is not an exhaustive list of duties or requirements. The responsibilities may be subject to change based on the needs of the company.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending