Referral Specialist

Join Our Team as a Referral Specialist

Why Work With Us?

At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter

Benefits Include:

• Affordable Health, Vision, Dental, and Life Insurance
• 401(K) with dollar-for-dollar matching (up to 4%)
• Generous Paid Time Off (PTO)
• Paid Holidays

Position Overview:

As a referral specialist you'll play a crucial role in supporting our care delivery. You will ensure that patient referrals and all related paperwork, data and tracking are completed on a daily basis.

• Functions as general office support in the clinical area and provides good customer service to all customers of ONE Health Systems, Inc.
• Handles all phone calls appropriately in a timely manner.
• Appropriately records phone messages and ensures that the messages are tasked to the correct Provider.
• Responsible for ensuring that all relevant laboratory, testing results, office notes and patient correspondence are forwarded to Referral organization in a timely manner. .
• Assists with monitoring tracking systems to ensure that results are received. IE: Pap, lab and referral.
• Assists front desk with missed appointments that need to be rescheduled and documents in the patients electronic health record.
• Assists other departments such as front desk when needed.
• Other duties as assigned

Experience:

• Computer skills required along with knowledge of Microsoft Windows and Office.
• Experience with multi-line telephone system.
• Previous experience in a healthcare environment, basic knowledge of medical terminology, release of information and medical record maintenance activities and billing activities is preferred.
• NextGen EHR experience
• Medical Assisting Certification preferred

Expectations:

• Uphold One Health Ohio's core values and policies.
• Communicate openly with supervisors and colleagues.
• Maintain a positive and respectful attitude in all interactions.
• Exhibit flexibility and readiness to adapt to changing tasks.

Physical Requirements:

• Ability to sit for extended periods and perform tasks requiring finger dexterity.
• Capability to lift and move objects up to 30 pounds.

Ready to Make a Difference?

If you're passionate about providing care and want to join a dedicated team that values your expertise, we'd love to hear from you Apply today and take the next step in your career with One Health Ohio.

Equal Opportunity Employer:

We celebrate diversity and are committed to creating an inclusive environment for all employees.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.