Assistant General Manager

StepStone Hospitality is seeking a passionate, experienced, and dynamic Assistant General Manager to lead the team at the Connally Hotel, in the downtown area. As Assistant General Manager, you will be responsible for assisting the General Manager of the overall success of the hotel — leading daily operations, shaping strategic direction, and championing a culture that values employees and guests alike.

Responsibilities:

• Assist the General Manager in overseeing the daily operations of the business
• Recruit, hire, and onboarding new employees for the hotel
• Manage and train staff to ensure they are meeting performance expectations
• Maintain a positive and professional work environment, handle employee relation matters
• Handle HR functions: ensure compliance with all company policies and procedures, employee relations, benefits, employee records
• Handle employee relation matters: investigations, meetings, trainings, team building activities
• Respond to guests and employees' complaints and resolve issues in a timely and effective manner
• Responsible for employee records keeping at the hotel and stays in compliance
• Develop and implement strategies to increase revenue and profitability
• Other duties as assigned

Requirements:

Requirements:

• Minimum 1 year of hotel management experience in a branded hotel environment.
• Experience with Choice brand strongly preferred.
• Demonstrated success in guest satisfaction, team leadership, and financial performance.
• Strong operational knowledge across all hotel departments.
• Proven ability to engage and develop teams with a hands-on leadership style.
• Excellent communication, organizational, and interpersonal skills.
• Proficiency in hospitality management systems and tools.
• Bachelor's degree in hospitality, Business Administration, or a related field preferred.
• Strong sense of accountability and ownership.

If you are a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and advancement within the company.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits including medical, dental, vision, retirement plans, and PTO.
• Opportunities for career growth and professional development within StepStone Hospitality.
• A supportive, team-oriented work environment in a thriving community.

StepStone Hospitality is a premier hospitality management company dedicated to creating exceptional guest experiences and cultivating exceptional teams. We are an equal-opportunity employer and value diversity in our workplace.