Security Officer

Job Summary

Under general direction, responsible for monitoring all areas of MGH in order to ensure a safe and secure environment for patients, visitors and employees. Monitors parking facilities, and pedestrian and vehicular traffic in accordance with department and hospital policy.

Responsibilities

Ensuring Safety and Security Patrols hospital properties. Observes the movements of persons in and about the facilities. Detects, investigates and reports incidents and discrepancies, verbally and/or through the appropriate reporting format. Always offers assistance when seeing someone in need. Locks/unlocks doors/alarms to provide appropriate access control for staff and visitors throughout the campus. Provides timely response to all service calls for Security. Enforces applicable laws and Security/Safety- related hospital policies. Inspects all life-safety equipment, including but not limited to, lights, fire extinguishers, exit signs, etc., correcting and/or submitting a completed work order by the end of the assigned shift when discrepancies are discovered. Completes safety Inspections, and submits findings in a neat, timely and accurate manner. Maintains records, reports and files as required. Investigates reports of theft, vandalism and accidents immediately upon notification of such an event. Documents all incidents according to established procedures. Documents, follows up with, and reports conclusions of any investigation to Supervisory staff in an appropriate and timely manner. Effectively generates reports. Constructively participates in emergency management drills. Displays ability to coordinate and evaluate a fire drill. Monitors parking lots, loading areas, restricted/reserved parking spaces, and vehicular and pedestrian traffic in and around the hospital facilities via foot, auto, bicycle, and/or electronic (CCTV) surveillance methodologies. Enforces rules in a firm, fair and consistent manner. Performs verbal and/or physical intervention (restraint) in situations to protect persons, maintain order and/or advance therapeutic results. Facilitates Emergency Custody Orders in full compliance with statutory regulations, as well as departmental and hospital policy. Provides escorts on request for staff and visitors to parking areas or other locations on campus. Provides vehicle jump-starts and assists with vehicle "lock outs". Provides custody/