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Customer Service RepresentativeA Cleaner WorldRaleigh, North Carolina, United States

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Customer Service Representative

A Cleaner World
  • US
    Raleigh, North Carolina, United States
  • US
    Raleigh, North Carolina, United States

À propos

A Cleaner World is a trusted leader in dry cleaning, dedicated to delivering outstanding customer service and innovative solutions. As a Customer Service Representative and back-up delivery driver, you will play a key role in ensuring customers have a positive experience with every interaction. This position offers the opportunity to work in a fast-paced, supportive environment where your contributions are valued and your growth is encouraged. Join a team that takes pride in quality service and a commitment to customer satisfaction.

Responsibilities
  • Greet and assist customers in person, over the phone, and via email, ensuring a welcoming and helpful experience
  • Provide information about products and services, helping customers choose the best solutions for their needs
  • Address and resolve customer concerns or complaints promptly and professionally
  • Accurately maintain records of customer interactions, transactions, and feedback
  • Work collaboratively with team members to deliver consistent, high-quality service
  • Drive the company van to deliver orders to customers homes as needed
Qualifications
  • Excellent communication and interpersonal skills
  • Customer-focused attitude with the ability to handle challenging situations diplomatically
  • Strong organizational and time-management abilities
  • Ability to work both independently and as part of a team
  • Experience in customer service or a related field is preferred, but not required
Compensation

We offer a competitive salary from $13/hr.

Benefits
  • Flexible scheduling to support work-life balance
  • Work Monday to Friday, with some Saturdays required
  • No work on Sundays
  • Opportunities for growth and development within the company
  • Comprehensive benefits package

Offered compensation: $13/hr - $16/hr

Experience and License Requirements
  • Customer Service (optional)
  • Raleigh, North Carolina, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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