Clinic Coordinator

ABOUT SISU CLINIC

Welcome to where beauty meets medicine. Sisu Clinic has 25 successful Doctor-led Aesthetic Clinics in Ireland, London and USA.

We specialise in age-prevention & restorative non-invasive treatments, including but not limited to; Botox, Dermal fillers, Skin boosters, Thread lifts, and more.

Founded in 2018 by Dr James Cotter and Dr Brian Cotter, along with serial entrepreneur Pat Phelan, Sisu Clinic is a purpose-driven organization that embraces the value of each one of its team members.

YOUR NEW ROLE:

We have a fantastic opportunity for an enthusiastic, talented Clinic Coordinator to join our busy and friendly team.

We'd love to hear from you, if you're someone who is just as passionate about our patient-focused approach as we are, and who can really align themselves with our company values of Empathy, Integrity, Innovation & Timelessness.

RESPOBSIBILITES:

• Create a welcoming environment where every patient feels valued, comfortable, and cared for from the moment they arrive
• Manage appointment scheduling, confirmations, and ensure a seamless 5 star check-in/check-out experience
• Guide patients through their visit, coordinating effectively with injectors, and other team members
• Maintain clinic cleanliness and support the smooth day to day operations of the clinic
• Address patient concerns with professionalism, empathy, and integrity
• Handle a multi line phone system efficiently and courteously
• Deliver an exceptional patient experience at every touchpoint of their journey

REQUIREMENTS:

• Previous experience in a medical clinic, beauty, or wellness environment is preferred
• Familiarity with appointment booking systems is a plus (training provided if needed)
• Passionate about delivering outstanding customer experiences
• Empathetic, sales driven mindset with a willingness to learn and grow
• Minimum of 2 years' retail or customer facing experience
• Dependable, punctual, and highly reliable
• A collaborative team player with excellent attention to detail

INDHP

Job Type: Full-time

Pay: Up to $23.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Are you available to work Full Time?
• We have three clinics in New York - Soho, Flatiron and Upper East Side. Please confirm if all three locations are suitable?
• We are open Monday to Friday (10am-8pm) and Saturdays (10am-6pm), are you flexible within this time frame?

Work Location: In person