Patient Operations Coordinator

Dynamic Spine and Pain Institute – Spokane, WA
$25–$27/hr DOE | Full-Time | Monday–Friday

Future option for 4-day workweek | Growth to $27–$30/hr

Dynamic Spine and Pain Institute is a new, patient-centered medical practice in Spokane. We are committed to providing thoughtful, compassionate, and efficient care. As a growing clinic, we are looking for a reliable, professional team member who enjoys variety and wants to grow with the practice.

We are hiring a Patient Operations Coordinator to support front desk operations, scheduling, communication, and administrative tasks. This hybrid role blends receptionist duties with early-stage office management responsibilities.

This is an excellent opportunity for someone who thrives in a fast-paced clinical setting and wants to help build systems and culture in a growing practice.

• Greet and check in patients
• Answer phones and return messages
• Manage clinic email and patient inquiries
• Collect copays and verify insurance
• Ensure a positive, professional patient experience

• Manage provider and procedure schedules
• Coordinate referrals, imaging, and pre-authorizations
• Maintain timely communication with patients and outside offices

• Assist with billing tasks and insurance follow-up
• Maintain office supplies and reorder as needed
• Support EMR documentation
• Help develop office systems and procedures
• Ensure HIPAA compliance and proper data handling

• Experience in a medical, dental, or clinical environment
• Strong communication and customer-service skills
• Comfortable with scheduling software and multitasking
• Organized, detail-oriented, and able to work independently

• EMR or medical scheduling experience
• Front-desk or office-management experience
• Insurance verification or pre-auth experience
• Experience in a smaller or startup-style medical practice

• Full-time, Monday–Friday
• Future option for 4-day workweek as patient volume grows
• Occasional flexibility for family needs with advance notice

• $25–$27/hr DOE
• 6-month performance review with growth track to $27–$30/hr
• Paid time off
• Simple IRA match (once eligible)
• Opportunity to advance into a full Office Manager role

• Meaningful work
• A supportive, patient-first environment
• Chance to help build a clinic from the ground up
• Real growth potential as the practice expands

Please submit your resume and a brief cover letter highlighting your relevant experience and interest in joining our team Please include your available start date.

We look forward to welcoming a dedicated and compassionate team member to Dynamic Spine and Pain Institute.