Lead Product Designer (Design System)Sky UK • Eastergate, England, United Kingdom
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Lead Product Designer (Design System)
Sky UK
- Eastergate, England, United Kingdom
- Eastergate, England, United Kingdom
À propos
As a Lead Product Designer (Design System) in our digital customer experience team, you'll own the creation of world‑class customer experiences and deliver transformative solutions across sky.com and the My Sky app via our design system. You'll lead Agile teams, drive design strategy and be accountable for outcomes that reflect our brand and meet customer needs.
Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better Convenient for our customers.
What you’ll do: Lead a small team of product designers to deliver world‑class, innovative, and intuitive evidence‑based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance and alignment with product strategy and business goals. Partner with engineering, product, research and analytics to ensure system usability, performance and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality and design‑engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns and motion principles. Shape the end‑to‑end experience vision, define CX KPIs and link design system adoption to measurable business outcomes.
What you’ll bring: Demonstrated experience delivering world‑class, large‑scale digital products and design systems across responsive web and native applications. Expert‑level skills with component libraries, token structures and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (UserTesting, Adobe Analytics) to interpret user behaviour and analyse performance. Proven experience partnering with developers on component implementation, governance pipelines and code alignment. Strong storytelling, stakeholder influence and resilience in fast‑paced, evolving environments.
Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:
People – Helping develop high‑performing teams.
Process – Applying scalable UCD methods that drive measurable outcomes.
Position – Influencing strategy and embedding design across an organisation.
Product – Producing provable world‑class app‑first digital experiences (Outcomes & Impact).
The Rewards:
Sky Q, for the TV you love all in one place.
The magic of Sky Glass at an exclusive rate.
A generous pension package.
Private healthcare.
Discounted mobile and broadband.
A wide range of Sky VIP rewards and experiences.
How you’ll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being togetherRic. Flexible working remains a key part of that, allowing you to balance time working at home with time in the office.
Your office base
London (Osterley) – Our Osterley Campus is a 10‑minute walk from Syon Lane train station.
Free shuttle buses run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations.
There are.EventBus bike shelters and showers.
On campus you’ll find 13 subsidised restaurants, cafés and a Waitrose.
You can keep in shape at our subsid dramat gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
Leeds – Our spacious Leeds tech hub is_SENSOR less than a mile from Leeds train station. Plenty of parking surrounds, a nearby CitiPark and a complimentary gaming area to blow off steam.
Complimentary gym facilities are available as well.
Inclusion: At Sky we don’t just look at your CV.
We’re more focused on who you are and your potential.
We also understand that everyone has a life outside work, so we can discuss flexible working.
We are a Disability Confident Accredited Employer and welcome applications from all candidates.
We will seek to provide a fair and consistent experience and make reasonable adjustments to support you where appropriate.
Please flag any adjustments you need to your recruiter early.
Why wait? Apply now to build an amazing career and be part of a brilliant team.
We can’t wait to hear from you.
Just so you know: To find out-browser working with us, search
#LifeAtSky
on social media.
A job you love to talk about.
If your application is successful, we’ll ask you to complete a criminal record check.
Depending on the role you have applied for and the nature of any convictions you may have, we might Парше withdraw the offer.
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Compétences linguistiques
- English
Avis aux utilisateurs
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