Principal Consultant

We are seeking a dynamic and experienced Principal Consultant to lead the strategy, design, and execution of customer loyalty programs, closely integrated with MarTech platforms and digital transformation initiatives. This role requires a strategic thinker with a strong background in marketing technology, customer engagement, data-driven personalization, and omnichannel loyalty experiences.

Qualifications:

• 10+ years of experience in customer loyalty, CRM, MarTech, or digital consulting roles.
• Proven experience designing and deploying loyalty programs for large-scale clients or brands.
• Strong knowledge of marketing technology platforms, customer data platforms (CDPs), and automation tools.
• Excellent client-facing, consulting, and stakeholder management skills.
• Analytical mindset with experience in using data to drive program performance.
• Bachelors degree in Marketing, Business, or related field (MBA preferred).

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