Key Account Manager

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Ya YA Foods is a dynamic and high-growth manufacturer of liquid food and unique beverages. With over 30 years’ experience, we have evolved into a versatile manufacturer and co-packer of a variety of low acid and high acid beverage and liquid food items. We are a family-owned Canadian business who prides itself on a proven track record of satisfying the needs of global multi-national customers. We are a solution provider for our customers, always striving to exceed expectations on innovation, quality, service, and speed to market. For further information about us, please check our website at yayafoods.com.

A career at Ya YA FOODS will offer you the opportunity to…

• Build a career, not just have a job
• Work in a dynamic and high-growth company with very skilled professionals
• Become part of a teamwork-focused culture
• Be part of an organization that supports your future growth path

Reports to: VP of Sales

• Advocate and build relationships with clients based on trust and respect to improve the business-to-business experience.
• Coordinate with internal departments to facilitate and ensure the timely and successful delivery of solutions to fulfill customer needs and requests.
• Maintain and organize accurate records pertaining to inventory and account notes so clear progress of monthly/quarterly initiatives can be communicated to internal and external stakeholders.
• Collaborate with the Project Management team to onboard and integrate new clients while developing existing client relationships.
• Identify customer needs and match their solution with company products/services.
• Maintain updated knowledge of company products and services.
• Resolve complaints and prevent additional issues by improving processes.
• Identify and develop new customers and commercial opportunities to achieve revenue goals across North America in an ethical and profitable manner while supporting national accounts as required.
• Evaluate possible customers and monitor them until they become prospect customers for new beverages co-packing sales and maintain a prospect-customer database with required data to evaluate potential new projects from customers.
• Follow-up on company-supplied leads in a timely manner.
• Participate in preparation of proposals and quotes for prospects within the company’s standard guidelines & pricing strategy.
• Manage reporting for monitoring sales activities and decision-making processes.
• Participate in company trade shows and attend training and meetings as required by leadership to keep current trends from market and technical standpoints.
• Compliance with all rules & policies regarding health safety, occupational safety, environmental safety, food safety, legal regulations, company requirements, etc.
• Compliance with the Company's Integrated Management Systems which include, but are not limited to Production, Quality, Food Safety & GMP.
• Other duties as assigned.

• University degree or college diploma in Business Admin., Marketing, or Sales is required.
• Minimum 5+ years of relevant experience in consumer-packaged goods (CPG).
• Strong computer literacy, especially with all Microsoft Office solutions.
• Agility to travel visiting prospective clients, current customers, vendors, etc. a minimum of 25% of the time (mostly domestic, some international).
• Comfortable in customer-facing roles with strong interpersonal skills, high-level written and verbal communication abilities and a collaborative approach.
• Demonstrates strong punctuality and reliability in all aspects of work.
• Good problem-solving skills and independent judgement.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Comfortable working under pressure in a fast-paced environment.
• Note: Successful candidates will be required to provide photo ID, banking details, a valid SIN number, and (if applicable) a valid work permit.

We believe that the key to creating and growing a successful business is by investing in our people, some of whom have been a part of our team for over 30 years. This is at the core of who we are, what we do, and how we grow our business—as a versatile, automated manufacturer and co-packer of a wide-variety of beverages and liquid food items. In our view, a happy team means a better workforce, a better product, and more satisfied customers.

We encourage diverse perspectives and celebrate diversity in our workforce. Where every employee has the opportunity to realize their full potential in a working environment that is supportive of everyone. Upon request, we will gladly provide accommodations to any candidate with a disability taking part in the selection process.

• Mid-Senior level

• Full-time

• Sales, Marketing, and Project Management

• Food and Beverage Services

We’re removing barriers to opportunity and value the contributions of all candidates. This job description does not imply that a currently available position exists at Ya YA Foods Corp. at this time.