Shift Manager

• Oversees and drives store level human resources objectives: recruitment, onboarding, training, performance management/evaluations, disciplinary action, succession planning, payroll and HR administration.
• Ensures compliance with all company, provincial, federal and local labor laws and policies. Partners with General Manager and/or HQ human resources to resolve employee relation issues.
• Responsible for coordinating and facilitating team meetings that communicate company -led initiatives at store level.
• Empowers team to execute high hospitality standards and provides employees with the training/developmental opportunities to properly execute our four customer service commandments and customer journey .
• Actively seeks opportunities to foster team morale. Responsible for the overall engagement and retention of employees.
• Appropriately delegates duties to employees in accordance to job level.
• Oversees and participates as needed in opening, closing and shift transition functions.

• Highly motivated
• Demonstrates critic al problem-solving skills
• Effective leader and coach
• Highly organized
• Highly committed
• Consistently exhibits stellar customer service skills
• Demonstrates in-depth knowledge of all store procedures and food handling regulations

START DATE: 05/29/2023

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