Front Office Receptionist

United Neurology is a specialized neurology clinic dedicated to providing compassionate, patient-centered neurological care. We are seeking a highly organized and professional Front Desk Administrative Assistant to support our patients and clinical team. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced medical environment.

Responsibilities

• Greet patients and visitors with professionalism and empathy
• Check patients in/out
• Schedule appointments, follow-up visits, and diagnostic testing
• Answer and route incoming phone calls; return patient messages
• Maintain patient records and ensure HIPAA compliance
• Prepare and update daily schedules for physicians and staff
• Coordinate referrals and obtain prior authorizations when needed
• Handle incoming faxes, mail, and electronic medical communications
• Assist with general administrative duties to support clinic operations

Qualifications

• Prior medical front desk or healthcare administrative experience preferred
• Familiarity with EHR/EMR systems (eClinicalWorks, Epic, Athena, etc.)
• Excellent communication, customer service, and multitasking skills
• Ability to remain calm, supportive, and organized in a busy clinic setting
• Strong attention to detail and confidentiality (HIPAA compliance required)
• Proficiency in Microsoft Office and basic computer skills
• High school diploma or equivalent required
• Spanish speaking preferred

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Google Suite: 1 year (Preferred)
• Administrative experience: 1 year (Required)

Language:

• another language (Required)

Ability to Relocate:

• Atlanta, GA: Relocate before starting work (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: In person