Event Project Manager

We are seeking an experienced Project Manager to oversee events from initial booking through final load-out. This role bridges sales, production, warehouse, and on-site crews to ensure each project is executed on time, on budget, and to the highest standard.

Required Knowledge, Skills, and Abilities

• Understanding of the event services or stage lighting industry
• Highly self-motivated, able to develop own tasks, take initiative, and work effectively with minimal direct supervision.
• Able to manage multiple projects at a time while paying strict attention to detail
• Able to assess situations and make decisions based on urgency and risk.
• Able to set priorities, determine strategies and resolve issues
• Attention to detail and adherence to deadlines.
• Skills and experience in customer service best-practices
• Strong communication and interpersonal skills via in-person and electronic means
• Able to use typical office computer software and electronic office suite, electronic communication systems, and CRM systems
• Ability to communicate technical concepts orally with clients in amiable non-technical terms
• Ability to read, interpret, and define drawings, plans, schematics, specifications, and project scope-of-works
• Ability to use a wide variety of hand tools and power equipment
• Valid Driver's License required. Able to drive extended length vans and box trucks
• Be willing to be trained to operate powered personnel lifts and forklifts
• Comfortable working at heights; able to climb ladder up to 12 feet height.
• Ability to lift up 50 lbs many times throughout the day

LSC Event Production Manager General Responsibilities

• Utilize all available resources to sell services to assigned incoming prospects and attempt to turn those prospects into customers
• Present and sell company services to current and potential clients. Attempt to increase revenue through upselling existing customers
• Use negotiation skills to close and secure contracts with customers; resolve all customer concerns, issues, and disputes in order to maintain ongoing relationships
• Define project scope and objectives, ensure technical feasibility, maintain contact with signed clients, and manage changes to the project scope as necessary. Manage job-specific information throughout project lifecycle
• Balances the needs and requests of clients within the parameters that LSC can operate by; does not overpromise or commit to anything outside of normal business practices unless it is confirmed by management that LSC can fulfill this request
• Perform risk management to minimize project, personnel, and property risks. Report and escalate to management as needed
• Coordinate internal resources and third parties/vendors for the flawless execution of projects; ensure resource availability and allocation. Collaborate with other technical departments on large-scope client requests
• Lead a team of on-site personnel in order to realize specified project deliverables within given time periods, and have the ability to adapt to frequently-changing circumstances on the jobsite
• Create technical documentation for upcoming jobs including diagrams, plans, or plots
• Document work-in-progress and completed jobsites, and store photos in designated shared folder or gallery
• Take ownership of task assignment with minimal oversight
• Maintain awareness of industry trends to identify potential opportunities for company growth
• Update client information in the company CRM database
• Other related duties as assigned by management

Working hours and location

• Heavily determinant on event demand
• Occasional overnight travel required for events outside Richmond, VA area
• The Lighting & Sound Company's warehouse is located in eastern Henrico, VA, near Richmond International Airport.

Compensation

• Hourly rate of $ per hour dependent on experience with overtime paid after 40 hours per week
• 3% retirement plan match
• Company-provided laptop and tools
• Company-provided vehicle when traveling to client jobsites
• Safety attire stipend

Weekly Responsibilities

• Leading the setup & takedown of equipment at client job sites
• Contact clients, emails/phone calls/meetings from assigned leads, developing scope to client specifications, and delivering thorough quotation
• Organizing moving parts of jobs and filling gaps on the project management team as they arise to ensure as seamless a workflow as possible
• Repair or replacement of rental equipment

Job Type: Full-time

Pay: $65, $75,000.00 per year

Benefits:

• 401(k) matching
• Paid time off