DevOps Engineer

Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.What You'll Be Doing (Responsibilities):Architect, implement, and manage environments in Kubernetes and AWSDesign and implement better processes for deployment and management of environmentsContinually improve architecture and processes, and write great documentationWork closely with Engineers and Project ManagersImprove and maintain installation and configuration proceduresProvide during- and after-hours supportWho You Are (Skills):3+ years of experience in a DevOps Engineering role or similarExperience in container management platforms (Kubernetes) and GitOps tools (Fluxcd)Fluent in Python or GolangIn-depth experience building CI pipelines from the ground upProficiency in managing cloud-based infrastructure.Expertise in designing and troubleshooting distributed systems.Strong communicator, both written and spoken.Experience with data infrastructure is a plus; Spark (EMR on EKS), Dagster, DBT.What You Get (Benefits):A chance to be an early member of a hyper-growth startup with equity to matchAn opportunity to help us define a new market within AIAbility to solve challenging problems with a world-class teamA low ego company culture that is obsessed with feedback and helping each other growHybrid in-office vs. remote structure that allows you to choose where you get your best work doneCompetitive medical, dental, and vision coveragePaid maternity, paternity & adoption leaveUnlimited paid time offApply for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn Profile *Github *What makes you interested in joining Forethought? * #J-18808-Ljbffr