Director, Product Design Washington, D.C., New York City, NY

Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.Please note: We strongly encourage team members to be in the office 1-2 days per week, though there is no formal in-office requirementThe Director of Product Design is a passionate design leader who champions craft, quality, and continuous learning. They define the vision for growing a design team that delivers exceptional experiences by nurturing individual potential, elevating design excellence, and creating transformative solutions for members and internal team members. This role goes beyond traditional management, focusing on upskilling team members, driving design innovation, and building a culture of continuous improvement and strategic design thinking.ResponsibilitiesCultivate a design team culture that prioritizes craft, quality, and continuous learningChampion design excellence by developing and implementing robust design strategies that deliver exceptional value to members and drive business growthLead through storytelling and vision, connecting design strategy to tangible, impactful workDrive user-centric experiences by establishing and guiding best practices in design methodologyDevelop deep, nuanced understanding of customer problems and organizational context to identify innovative improvement opportunitiesCreate comprehensive professional development programs that upskill team members and attract top design talentDesign and implement performance measurement frameworks that track design impact and team growthFoster a collaborative environment that encourages cross-functional innovation and problem-solvingMeasure value to our members by directing priorities and that identify member needs, met and unmet by current digital productsDevelop highly innovative solutions and recommend to executive leadership for prioritizationContinuously investigate and evaluate innovative design techniques and process improvement methodologiesServe as a thought leader by presenting team achievements, case studies, and design innovations internally and externallyMinimum Qualifications10+ years of experience designing UX solutions for software, web applications and/or mobile native apps5+ years of experience managing other design professionalsDemonstrated ability with recruiting, hiring and retaining multidisciplinary design teamsDemonstrated ability leading designers, with a proven track record of building and managing strong, effective design teamsDemonstrated ability in creating designs that create a competitive advantage and measure the effectiveness of designs with end usersDemonstrated ability in working with design tools such as FigmaDemonstrated ability to design digital products, services and experiences for effective and efficient human useDemonstrated ability in influencing product direction through a deep understanding of user needs and usabilityDemonstrated ability in collaborating with multiple disciplines, such as product, engineering and data analysisAdvanced knowledge of the end-to-end iterative product design process, including how to use wireframing, prototyping, user testing and high-fidelity visuals to communicate design intentDemonstrated ability in best practices, key findings and evidence-based rationalization of UX design decisionsKnowledge of balancing human behaviors, technology capabilities and business needs to deliver measurable design solutionsLife InsuranceLong/Short Term DisabilityCompetitive Pay401k MatchingTeam Member Stock Purchasing Program (TMSPP)Daily Lunch, Snacks & Coffee(in-office only)Commuter benefits(in-office only)Additional information: Salary range of $180,000 - $260,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.Rocket Money is an Affirmative Action and Equal Opportunity Employer. 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