Accounts Receivable Coordinator

Join Onward: Transforming Lives through Affordable Housing and Community Engagement

At Onward, we stand for more than just housing; we represent affordability, community, and the fostering of personal growth. Our commitment to creating affordable homes and empowering individuals to thrive is what drives us. With over five decades of history, Onward stands as a leading not-for-profit dedicated to affordable housing in Calgary.

Our Mission:  Onward focuses on creating, renovating, and expertly managing properties to provide homes for over 3,000 individuals, predominantly with lower incomes. We work closely with over 50 social service agencies to introduce residents who require support. Our buildings, spread across the city, cater to individuals, families, seniors, Indigenous persons, newcomers to Canada, and others who benefit from personalized agency support for various needs, including mental health, addictions, and mobility challenges.

Our People, Our Strength: To fulfill our mission, we rely on an exceptional team of dedicated employees. We seek team members who value results, leadership, and inclusive practices, believing in the power of collaboration and demonstrating courage where needed.

If you resonate with our vision and share our values, we invite you to join us on our mission to make a meaningful difference in people's lives.

What We Need from This Role

Reporting to the Controller, the Accounts Receivable Coordinator plays a critical role in owning and leading the organization's accounts receivable function. This role is responsible for ensuring accurate, timely, and well-controlled AR processes, leveraging strong analytical skills and property management systems expertise (Yardi or similar software). You will be the go-to person for AR…confidently managing receivables, resolving issues, and supporting sound financial decision-making.

Key Duties and Responsibilities

Accounts Receivable (Primary Focus)

• Own and lead the AR function with confidence, ensuring accurate, timely, and complete processing of all receivables.
• Process tenant and client payments (debit card, EFT, cheque) with a strong focus on accuracy and control.
• Record, track, analyze, and reconcile AR transactions within the property management/accounting system.
• Generate invoices, tenant statements, and AR reports as required.
• Monitor outstanding balances and proactively follow up on overdue accounts, working closely with tenants, property managers, and external stakeholders.
• Apply strong analytical skills to identify trends, risks, and opportunities within AR.
• Support month-end close through AR reconciliations, reporting, and variance analysis.
• Maintain well-organized AR documentation and audit-ready records.

Accounts Payable (Backup Support)

• Provide backup support for vendor invoices and employee expense processing as required.
• Assist with cheque runs and online payments.

Additional Responsibilities

• Record journal entries and complete accurate data entry as needed.
• Provide clerical and administrative support to the Finance team.
• Act as backup for other finance team functions as required.
• Complete other duties as assigned by the Controller.

What You Bring

• Education in accounting, finance, or a related field.
• Minimum two years of hands-on AR or accounting experience.
• Strong fundamentals in bookkeeping and accounting principles.
• Demonstrated ability to analyze AR data, manage receivables proactively, and take ownership of outcomes.
• High attention to detail with excellent organizational and time-management skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong written and verbal communication skills, including confidence when following up on outstanding balances.
• Proficiency with Microsoft Excel.
• Experience with Yardi or other integrated property management/accounting software is strongly preferred.

You'll Stand Out If You Also Have

• Property management experience (a significant asset).
• Experience working with Yardi or similar property management platforms in an AR-focused role.
• Comfort acting as the "AR authority" within a finance team.
• Experience in a not-for-profit or multi-property environment.

Working Environment and Conditions

The position entails moderate physical activity such as property visits, alongside computer and desk work. The work environment may occasionally be stressful due to handling sensitive situations, managing competing priorities, and meeting tight deadlines. Hours are typically 37.5 per week but may vary based on circumstances, occasionally requiring after-hours and weekend work.

Compensation and Benefits:

• Competitive salary ($50,000 - $65,000)
• Potential annual performance bonus
• Comprehensive health and dental benefits package
• Employer-paid RRSP contribution (up to 7%)
• Annual health spending account
• Three weeks' vacation plus five flex days per year
• A collaborative and mission-driven work environment focused on improving Calgary's urban landscape

Our Commitment

Onward is committed to fostering a diverse, equitable, and inclusive workplace. We welcome and encourage applications from individuals of all backgrounds and experiences.

Join Us

Help shape the future of Calgary's communities. Apply today and make a lasting impact through thoughtful, sustainable urban development.

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