Veterinary Assistant/Receptionist

Pet Hospital of New Bern is currently looking for veterinary assistant / receptionist position. This position is a dual roles / floater. The employee will be learning both the front desk and have hands on training with patients. Experience is preferred and pay will be guided based off experience / knowledge of the veterinary field. If you have an interest in starting a career in veterinary medicine, or previously worked as a veterinary receptionist and / or veterinary assistant, please apply

Responsibilities:

• Greet and welcome clients and their pets in a friendly and professional manner
• Answer phone calls, schedule appointments, and manage the front desk
• Collect and update patient information in the system accurately
• Assist with filing, record keeping, and maintaining patient records
• Provide information to clients regarding services, fees, and policies
• Assist veterinarians and veterinary technicians and veterinary assistants with handling and restraining animals during examinations or procedures. Be able to lift up to 50 lbs.
• Maintain cleanliness and organization of the reception area and lobby, exam rooms, treatment areas, bathrooms, pharmacy and lab and surgical suite.
• Care for hospitalized and boarding patients, cleaning kennel spaces and walking pets as needed basis
• Assisting clients with understanding recommended treatment plans from doctor
• Assisting doctor in whatever needs he/she may require to care for both clients and patients
• Maintain a positive attitude and be team oriented to help complete the tasks needed to be done throughout the day

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills with a friendly and professional demeanor
• Ability to multitask and prioritize tasks in a fast-paced environment
• Attention to detail and accuracy in data entry and record keeping
• Knowledge of basic animal care and medical terminology is a plus
• Courteous and respectful in dealing with clients, patients and colleagues
• Basic common sense and willingness to learn
• Ability to take constructive criticism and improve on your skill set with training
• Ability and willingness to clean, including excrement from animals

Please note that experience in veterinary hospital is required for this position. We offer competitive pay based on experience.

We at the Pet Hospital of New Bern pride ourselves in providing exceptional client and patient care. If you are passionate about providing exceptional customer service to pet owners, willingness to learn and advance in veterinary medicine, we encourage you to apply for this position and join our team Please submit your resume along with a cover letter highlighting your relevant skills and experience. Please call to apply or email your resume to

Job Types: Full-time, Part-time

Pay: $ $17.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings